# troubleshooting-articles

- [Dial-in](https://docs.bird.com/24sessions/troubleshooting-articles/dial-in.md)
- [Most frequent issues](https://docs.bird.com/24sessions/troubleshooting-articles/most-frequent-issues.md)
- [Meetingroom 2.0](https://docs.bird.com/24sessions/troubleshooting-articles/the-guest-enters-the-meeting-via-internet-explorer.md)
- [The guest gets stuck in the media check](https://docs.bird.com/24sessions/troubleshooting-articles/the-guest-gets-stuck-in-the-media-check.md)
- [The sound drops during the meeting](https://docs.bird.com/24sessions/troubleshooting-articles/the-sound-drops-during-the-meeting.md)
- [You don't have video or audio while you both successfully entered the meeting](https://docs.bird.com/24sessions/troubleshooting-articles/you-dont-have-video-or-audio-while-you-both-successfully-entered-the-meeting.md)
- [You're experiencing a bad internet connection](https://docs.bird.com/24sessions/troubleshooting-articles/youre-experiencing-a-bad-internet-connection.md)


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If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.