# Collaborations API

- [API reference](/api/collaborations-api/api-reference.md)
- [Agent Management](/api/collaborations-api/api-reference/agent-management.md)
- [Team Management](/api/collaborations-api/api-reference/team-management.md)
- [Feeds](/api/collaborations-api/api-reference/feeds.md)
- [Feed item activity](/api/collaborations-api/api-reference/feed-item-activity.md): Feed item activity records any interaction with the feed item, e.g. the status of the feed item changed, or an agent or team was assigned. Additionally, comments are also recorded as activity.
- [Tags](/api/collaborations-api/api-reference/tags.md)
- [Automation Rules](/api/collaborations-api/api-reference/automation-rules.md)
- [Business Hours](/api/collaborations-api/api-reference/business-hours.md)
- [Capacity Rules](/api/collaborations-api/api-reference/capacity-rules.md)
- [Routing Queues](/api/collaborations-api/api-reference/routing-queues.md)
- [Skills](/api/collaborations-api/api-reference/skills.md)
- [SLA Policies](/api/collaborations-api/api-reference/sla-policies.md)
- [Macros](/api/collaborations-api/api-reference/macros.md)
- [Sender Profiles](/api/collaborations-api/api-reference/sender-profiles.md)
- [Ticket fields](/api/collaborations-api/api-reference/ticket-fields.md): Ticket fields allow to add