# List calls from a channel

Use this request to GET a list of all incoming and outgoing calls of a specific channel. You can include additional query parameters to filter the retrieved list.

## Get calls from a channel

> Get a list of calls from a channel

OpenAPI:

```json
{"openapi":"3.0.3","info":{"title":"Channels","version":"v1"},"tags":[],"servers":[{"url":"https://api.bird.com","description":"Production API"}],"security":[{"accessKey":[]}],"components":{"securitySchemes":{"accessKey":{"description":"Uses the Authorization header: 'AccessKey ' followed by your access key token (e.g., 'Authorization: AccessKey AbCdEfGhIjKlMnOpQrStUvWxYzAbCdEfGhIj')","scheme":"AccessKey","type":"http"}}},"paths":{"/workspaces/{workspaceId}/channels/{channelId}/calls":{"get":{"summary":"Get calls from a channel","operationId":"listChannelCalls","description":"Get a list of calls from a channel","tags":["channel_call"],"parameters":[{"name":"limit","description":"Limits the number of results to return","in":"query","schema":{"type":"integer","minimum":1,"maximum":1000,"default":10}},{"name":"pageToken","description":"Pagination token that keeps of track of the current position in the list","in":"query","schema":{"type":"string","maxLength":8000}},{"name":"startAt","description":"Start date for the query","in":"query","schema":{"type":"string","format":"date-time"}},{"name":"endAt","description":"End date for the query","in":"query","schema":{"type":"string","format":"date-time"}},{"name":"status","in":"query","style":"form","explode":true,"schema":{"type":"string","enum":["accepted","starting","ringing","ongoing","completed","no-answer","busy","failed","cancelled","scheduled"]}},{"name":"type","in":"query","style":"form","explode":true,"schema":{"type":"string","enum":["pstn","sip","webrtc"]}},{"name":"to","in":"query","schema":{"type":"string","minLength":1,"maxLength":100}},{"name":"from","in":"query","schema":{"type":"string","minLength":1,"maxLength":100}},{"name":"duration","in":"query","schema":{"type":"integer","minimum":0}},{"name":"direction","in":"query","style":"form","explode":true,"schema":{"type":"string","enum":["incoming","outgoing"]}},{"name":"id","description":"The ID for a call","in":"query","schema":{"type":"string","format":"uuid"}},{"name":"tag","description":"Filter based on tag","in":"query","style":"form","explode":true,"schema":{"type":"array","items":{"type":"string"}}}],"responses":{"200":{"description":"OK","content":{"application/json":{"schema":{"allOf":[{"type":"object","title":"ChannelCallList","description":"A list of channel calls","properties":{"results":{"type":"array","items":{"type":"object","title":"ChannelCall","additionalProperties":false,"properties":{"id":{"type":"string","format":"uuid"},"channelId":{"type":"string","format":"uuid"},"from":{"type":"string"},"to":{"type":"string"},"originator":{"type":"object","title":"ChannelCallOriginatorOrReceiver","additionalProperties":false,"properties":{"contact":{"type":"object","title":"Contact","additionalProperties":false,"properties":{"id":{"type":"string"},"identifierKey":{"type":"string"},"identifierValue":{"type":"string"}},"required":["id","identifierKey","identifierValue"]},"number":{"type":"object","title":"number","additionalProperties":false,"properties":{"type":{"type":"string","enum":["pstn","sip","webrtc"]},"number":{"type":"string"},"anonymous":{"type":"boolean"},"callerIdName":{"type":"string"},"identity":{"type":"string"},"countryIsoCode":{"type":"string"},"pstnNumberType":{"type":"string"}},"required":["type","number"]}},"required":["number"]},"receiver":{"type":"object","title":"ChannelCallOriginatorOrReceiver","additionalProperties":false,"properties":{"$ref":"#/paths/~1workspaces~1{workspaceId}~1channels~1{channelId}~1calls/get/responses/200/content/application~1json/schema/allOf/0/properties/results/items/properties/originator/properties"},"required":["number"]},"parentId":{"type":"string","format":"uuid"},"direction":{"type":"string","enum":["incoming","outgoing"]},"status":{"type":"string","enum":["accepted","starting","ringing","ongoing","completed","no-answer","busy","failed","cancelled","scheduled"]},"reason":{"type":"string"},"type":{"type":"string","enum":["pstn","sip","webrtc"]},"duration":{"type":"integer"},"hangupCauseCode":{"type":"integer"},"hangupSource":{"type":"string","nullable":true,"enum":["callee","caller","api","timeout","media-timeout","none"]},"hangupSipCode":{"type":"string"},"createdAt":{"type":"string","format":"date-time"},"updatedAt":{"type":"string","format":"date-time"},"ringingAt":{"type":"string","format":"date-time"},"answeredAt":{"type":"string","format":"date-time"},"endedAt":{"type":"string","format":"date-time"},"scheduledFor":{"type":"string","format":"date-time"},"callFlow":{"type":"object","title":"CallFlow","additionalProperties":false,"nullable":true,"properties":{"id":{"type":"string","format":"uuid"},"commands":{"type":"array","items":{"type":"object","title":"CallCommandResponse","additionalProperties":false,"properties":{"id":{"type":"string","format":"uuid"},"callId":{"type":"string","format":"uuid"},"callFlowId":{"nullable":true,"type":"string","format":"uuid"},"status":{"type":"string"},"command":{"type":"string"},"conditions":{"type":"array","items":{"type":"object","title":"Conditions for command","additionalProperties":false,"properties":{"variable":{"type":"string","enum":["keys","speech"]},"operator":{"type":"string","enum":["eq","ne","==","!=","contains"]},"value":{"type":"string"}}}}}}}}},"notification":{"type":"object","title":"CallNotification","additionalProperties":false,"properties":{"url":{"type":"string"}}},"qualityInsights":{"type":"object","title":"qualityInsights","additionalProperties":false,"properties":{"mos":{"type":"string"},"pdd":{"type":"string"}}},"sipInsights":{"type":"object","title":"signallingInsights","additionalProperties":false,"properties":{"hangupSipCode":{"type":"string"},"edgeRegion":{"type":"string"},"providerName":{"type":"string"},"userAgent":{"type":"string"},"remoteSignallingIp":{"type":"string"},"remoteMediaIp":{"type":"string"}}},"amdResult":{"type":"object","title":"AmdResult","additionalProperties":false,"properties":{"result":{"type":"string","enum":["human","machine","noSpeech","beep","unknown"]},"speech":{"type":"string"},"locale":{"type":"string"}}},"sipType":{"type":"string","enum":["elastic","byoc","forward"]},"tags":{"type":"array","description":"Tags to associate with the call. Tags are converted to lower case and tags\nthat do not exist are automatically created. You can view your created tags\nin the UI. You can specify up to 10 tags per call.\n","maxItems":10,"items":{"type":"string","pattern":"^[a-zA-Z0-9-_ ]+$","minLength":1,"maxLength":50,"description":"Tag name. Must be between 1 and 50 characters and must only contain\nalphanumeric characters, hyphens, underscores, and spaces.\n"}}},"required":["id","channelId","from","to","originator","receiver","status","type","direction","createdAt","updatedAt"]}}}},{"type":"object","properties":{"nextPageToken":{"type":"string","description":"The token that can be passed as pageToken in URL to retrieve the next set of results. If missing, no more results to display."}}}]}}}},"404":{"description":"The request did not pass validation","content":{"application/json":{"schema":{"type":"object","properties":{"code":{"type":"string","description":"A unique code that identifies the error. This code can be used to programmatically identify the error.\n"},"message":{"type":"string","description":"A human-readable message that describes the error. An example is 'The requested resource does not exist: channel not found'.\n"}},"required":["code","message"]}}}},"422":{"description":"The request did not pass validation","content":{"application/json":{"schema":{"type":"object","properties":{"code":{"type":"string","description":"A unique code that identifies the error. This code can be used to programmatically identify the error.\n"},"message":{"type":"string","description":"A human-readable message that describes the error. An example is 'The requested resource does not exist: channel not found'.\n"},"details":{"type":"object","description":"Additional details about the error. This object can contain any additional information that may be useful for debugging.\n","additionalProperties":{"type":"array","items":{"type":"string"}}}},"required":["code","message"]}}}}}}}}}
```

### Example 1: List calls from a workspace and a channel &#x20;

You might consider filtering the call based on the channel and workspace using the available query parameters.

{% tabs %}
{% tab title="Request Headers" %}
```
curl "/workspaces/{workspaceId}/channels/{channelId}/calls" \
     -H 'Authorization: AccessKey YOUR_SECRET_TOKEN'
```
{% endtab %}

{% tab title="Request Body" %}
```
// N/A
```
{% endtab %}

{% tab title="Response" %}
```
{
  "results": [
    {
      "id": "4fc2edf7-68f5-437a-89eb-3ce0095409d6",
      "channelId": "a739d30b-8171-471c-9df4-591d4dd7bee5",
      "originator": {
        "number": {
          "type": "webrtc",
          "number": "fc0be2c4-d3a2-458b-9a98-69ff811ee306",
          "callerIdName": "fc0be2c4-d3a2-458b-9a98-69ff811ee306",
          "identity": "+3197004499437"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "351927549927",
          "countryIsoCode": "PT",
          "pstnNumberType": "mobile"
        }
      },
      "from": "client:fc0be2c4-d3a2-458b-9a98-69ff811ee306",
      "to": "351927549927",
      "direction": "incoming",
      "status": "completed",
      "type": "webrtc",
      "duration": 6,
      "hangupCauseCode": 16,
      "hangupSource": "caller",
      "sipInsights": {
        "hangupSipCode": "200",
        "userAgent": "MessageBird webRTC 1.0"
      },
      "qualityInsights": {
        "mos": "4.47",
        "pdd": "1.23"
      },
      "createdAt": "2023-10-26T15:26:46.543Z",
      "updatedAt": "2023-10-26T15:26:53.779Z",
      "ringingAt": "2023-10-26T15:26:47.77Z",
      "answeredAt": "2023-10-26T15:26:47.77Z",
      "endedAt": "2023-10-26T15:26:53.62Z"
    },
    {
      "id": "85d18e36-a741-46eb-baa7-525e576abbc8",
      "channelId": "a739d30b-8171-471c-9df4-591d4dd7bee5",
      "originator": {
        "number": {
          "type": "pstn",
          "number": "3197004499437",
          "identity": "+3197004499437",
          "countryIsoCode": "NL",
          "pstnNumberType": "mobile"
        }
      },
      "receiver": {
        "contact": {
          "id": "79598230-266d-476a-b9ec-7933e006ded6",
          "identifierKey": "phonenumber",
          "identifierValue": "+351927549927"
        },
        "number": {
          "type": "pstn",
          "number": "351927549927",
          "countryIsoCode": "PT",
          "pstnNumberType": "mobile"
        }
      },
      "from": "3197004499437",
      "to": "351927549927",
      "parentId": "41bd96c0-1fbc-4ef7-b7bf-7571015b0380",
      "direction": "outgoing",
      "status": "completed",
      "type": "pstn",
      "duration": 7,
      "hangupCauseCode": 16,
      "hangupSource": "callee",
      "sipInsights": {
        "hangupSipCode": "200"
      },
      "qualityInsights": {
        "mos": "4.50",
        "pdd": "3.37"
      },
      "createdAt": "2023-10-26T14:55:46.214Z",
      "updatedAt": "2023-10-26T14:56:00.181Z",
      "ringingAt": "2023-10-26T14:55:49.582Z",
      "answeredAt": "2023-10-26T14:55:52.679Z",
      "endedAt": "2023-10-26T14:55:59.929Z"
    }
  ]
}
```
{% endtab %}
{% endtabs %}

### Example 2: List calls from a workspace and a channel filtered by startAt and endAt &#x20;

{% tabs %}
{% tab title="Request Headers" %}
```
curl "GET /workspaces/{workspaceId}/channels/{channelId}/calls?startAt=2024-02-28T16%3A54%3A33.241Z&endAt=2024-03-01T16%3A54%3A33.241Z" \
    -H 'Authorization: AccessKey YOUR_SECRET_TOKEN'
```
{% endtab %}

{% tab title="Request Body" %}
```
// N/A
```
{% endtab %}

{% tab title="Response" %}
```
{
  "nextPageToken": "WzE3MDkzMTA5MDgyNjksIjcxMTgwYjNlLWI1MDktNDRiNS1iN2IzLTIyNjQwNTI1ZTU4MCJd",
  "results": [
    {
      "id": "861bb6cf-3edd-4ed2-837a-5cdf7b88a59c",
      "channelId": "db53c357-92e3-4f3d-babe-159573940a50",
      "originator": {
        "contact": {
          "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0",
          "identifierKey": "phonenumber",
          "identifierValue": "+351910648518"
        },
        "number": {
          "type": "pstn",
          "number": "+351910648518",
          "callerIdName": "Jose G",
          "countryIsoCode": "PT"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "+3197058016589",
          "countryIsoCode": "NL"
        }
      },
      "from": "+351910648518",
      "to": "+3197058016589",
      "direction": "incoming",
      "status": "no-answer",
      "type": "pstn",
      "duration": 0,
      "hangupCauseCode": 19,
      "hangupSource": "none",
      "sipInsights": {
        "hangupSipCode": "480"
      },
      "qualityInsights": {
        "mos": "0.00",
        "pdd": "9.32"
      },
      "createdAt": "2024-03-01T16:48:48.873Z",
      "updatedAt": "2024-03-01T16:49:48.254Z",
      "ringingAt": "2024-03-01T16:48:58.194Z",
      "answeredAt": "2024-03-01T16:48:58.191Z",
      "endedAt": "2024-03-01T16:49:48.082Z"
    },
    {
      "id": "59b7f69f-f871-4166-9f33-fdf28886c268",
      "channelId": "db53c357-92e3-4f3d-babe-159573940a50",
      "originator": {
        "contact": {
          "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0",
          "identifierKey": "phonenumber",
          "identifierValue": "+351910648518"
        },
        "number": {
          "type": "pstn",
          "number": "+351910648518",
          "callerIdName": "Jose G",
          "countryIsoCode": "PT"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "+3197058016589",
          "countryIsoCode": "NL"
        }
      },
      "from": "+351910648518",
      "to": "+3197058016589",
      "direction": "incoming",
      "status": "no-answer",
      "type": "pstn",
      "duration": 0,
      "hangupCauseCode": 16,
      "hangupSource": "none",
      "sipInsights": {
        "hangupSipCode": "487"
      },
      "qualityInsights": {
        "mos": "0.00",
        "pdd": "0.00"
      },
      "createdAt": "2024-03-01T16:48:08.17Z",
      "updatedAt": "2024-03-01T16:48:11.209Z",
      "endedAt": "2024-03-01T16:48:11.059Z"
    },
    {
      "id": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
      "channelId": "db53c357-92e3-4f3d-babe-159573940a50",
      "originator": {
        "contact": {
          "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0",
          "identifierKey": "phonenumber",
          "identifierValue": "+351910648518"
        },
        "number": {
          "type": "pstn",
          "number": "+351910648518",
          "callerIdName": "Jose G",
          "countryIsoCode": "PT"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "+3197058016589",
          "countryIsoCode": "NL"
        }
      },
      "from": "+351910648518",
      "to": "+3197058016589",
      "direction": "incoming",
      "status": "completed",
      "type": "pstn",
      "duration": 6,
      "hangupCauseCode": 16,
      "hangupSource": "api",
      "callFlow": {
        "id": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84",
        "commands": [
          {
            "id": "2c27c266-856d-4ae2-abfe-19a3388bdfaf",
            "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
            "command": "ringing",
            "status": "accepted",
            "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84"
          },
          {
            "id": "f39efa8f-5c8e-40f1-99a2-9b3eab040734",
            "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
            "command": "pause",
            "status": "accepted",
            "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84"
          },
          {
            "id": "1d093dc0-3646-49d5-9125-939da797961a",
            "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
            "command": "answer",
            "status": "accepted",
            "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84"
          },
          {
            "id": "57f960c6-455f-4884-b4de-fc017c0f1be3",
            "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
            "command": "say",
            "status": "accepted",
            "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84"
          },
          {
            "id": "cf8a8557-f3ba-41a5-a21f-2543f7268380",
            "callId": "a78dd93c-08fb-450b-8651-0def9cf77cf9",
            "command": "hangup",
            "status": "accepted",
            "callFlowId": "c4b84cee-66bb-4f1f-b43c-4b63be02ef84"
          }
        ]
      },
      "sipInsights": {
        "hangupSipCode": "200",
        "edgeRegion": "eu-west-1",
        "providerName": "Test-MB-VPN"
      },
      "qualityInsights": {
        "mos": "4.50",
        "pdd": "11.22"
      },
      "createdAt": "2024-03-01T16:46:50.158Z",
      "updatedAt": "2024-03-01T16:47:10.193Z",
      "ringingAt": "2024-03-01T16:47:01.374Z",
      "answeredAt": "2024-03-01T16:47:03.791Z",
      "endedAt": "2024-03-01T16:47:10.028Z"
    },
    {
      "id": "4d02b72b-8a16-42ae-9b3d-6d4d78941240",
      "channelId": "db53c357-92e3-4f3d-babe-159573940a50",
      "originator": {
        "contact": {
          "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0",
          "identifierKey": "phonenumber",
          "identifierValue": "+351910648518"
        },
        "number": {
          "type": "pstn",
          "number": "+351910648518",
          "callerIdName": "Jose G",
          "countryIsoCode": "PT"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "+3197058016589",
          "countryIsoCode": "NL"
        }
      },
      "from": "+351910648518",
      "to": "+3197058016589",
      "direction": "incoming",
      "status": "completed",
      "type": "pstn",
      "duration": 7,
      "hangupCauseCode": 16,
      "hangupSource": "api",
      "callFlow": {
        "id": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9",
        "commands": [
          {
            "id": "f156256a-a02b-4583-911c-79ee4d195c51",
            "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240",
            "command": "ringing",
            "status": "accepted",
            "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9"
          },
          {
            "id": "a35508dc-0d19-4e72-841e-687f00162400",
            "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240",
            "command": "answer",
            "status": "accepted",
            "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9"
          },
          {
            "id": "cfdf1e4e-f0f3-4eaf-9414-c98c50a54ec7",
            "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240",
            "command": "say",
            "status": "accepted",
            "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9"
          },
          {
            "id": "e12accfd-1b2b-40de-9899-a9a75f4678b4",
            "callId": "4d02b72b-8a16-42ae-9b3d-6d4d78941240",
            "command": "hangup",
            "status": "accepted",
            "callFlowId": "bf3458bc-8c36-4635-b2ce-c4e2f215d7e9"
          }
        ]
      },
      "sipInsights": {
        "hangupSipCode": "200",
        "edgeRegion": "eu-west-1",
        "providerName": "Test-MB-VPN"
      },
      "qualityInsights": {
        "mos": "4.50",
        "pdd": "22.20"
      },
      "createdAt": "2024-03-01T16:44:05.639Z",
      "updatedAt": "2024-03-01T16:44:34.396Z",
      "ringingAt": "2024-03-01T16:44:27.843Z",
      "answeredAt": "2024-03-01T16:44:28.021Z",
      "endedAt": "2024-03-01T16:44:34.249Z"
    },
    {
      "id": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0",
      "channelId": "db53c357-92e3-4f3d-babe-159573940a50",
      "originator": {
        "contact": {
          "id": "1ea5d8c8-3f5e-4cc0-bb92-47b099d317c0",
          "identifierKey": "phonenumber",
          "identifierValue": "+351910648518"
        },
        "number": {
          "type": "pstn",
          "number": "+351910648518",
          "callerIdName": "Jose G",
          "countryIsoCode": "PT"
        }
      },
      "receiver": {
        "number": {
          "type": "pstn",
          "number": "+3197058016589",
          "countryIsoCode": "NL"
        }
      },
      "from": "+351910648518",
      "to": "+3197058016589",
      "direction": "incoming",
      "status": "no-answer",
      "type": "pstn",
      "duration": 0,
      "hangupCauseCode": 19,
      "hangupSource": "none",
      "callFlow": {
        "id": "89d22003-4276-4a67-a9f6-102da61e44c9",
        "commands": [
          {
            "id": "0f8026e6-534b-4477-a075-1d84b8ab0f3b",
            "callId": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0",
            "command": "ringing",
            "status": "accepted",
            "callFlowId": "89d22003-4276-4a67-a9f6-102da61e44c9"
          },
          {
            "id": "855ded01-4d32-423d-b105-0e005f620b64",
            "callId": "c78fb160-5ed0-473c-8dce-0c72e3a9d3e0",
            "command": "answer",
            "status": "accepted",
            "callFlowId": "89d22003-4276-4a67-a9f6-102da61e44c9"
          }
        ]
      },
      "sipInsights": {
        "hangupSipCode": "480"
      },
      "qualityInsights": {
        "mos": "0.00",
        "pdd": "52.14"
      },
      "createdAt": "2024-03-01T16:42:43.258Z",
      "updatedAt": "2024-03-01T16:43:43.235Z",
      "ringingAt": "2024-03-01T16:43:35.395Z",
      "answeredAt": "2024-03-01T16:43:35.613Z",
      "endedAt": "2024-03-01T16:43:43.068Z"
    },
    {
      "id": "3b491da7-9fa2-4b38-9696-06ce8c79ffe6",
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}
```
{% endtab %}
{% endtabs %}

