Manage AI conversations with abandonment rules and nudges

Maintain dynamic and responsive AI interactions.

How to set up your AI Employee's personality and settings in Bird.

Step-by-step video guide:

Learn how to keep AI conversations active and engaging in Bird. In this guide, you'll learn how to:

  • Set up abandonment rules for inactive conversations

  • Configure different timeout settings for chat and email

  • Create nudge messages to re-engage customers

  • Customize timing and messaging for different scenarios

  • Test and monitor your conversation management settings

Last updated

Was this helpful?