# Automation

- [Flows](/applications/automation/flows.md): No-code workflow and messaging automation
- [Quickstarts](/applications/automation/flows/quickstarts.md)
- [Use template flows](/applications/automation/flows/quickstarts/use-template-flows.md)
- [Build an inbound flow](/applications/automation/flows/quickstarts/build-an-inbound-flow.md): Learn how to access, build, and deploy a basic inbound flow.
- [Concepts](/applications/automation/flows/concepts.md)
- [Capabilities and limitations](/applications/automation/flows/concepts/capabilities-and-limitations.md): Learn about the capabilities and limitations of flows.
- [Triggers](/applications/automation/flows/concepts/triggers.md)
- [Agent triggers](/applications/automation/flows/concepts/triggers/agent-triggers.md): Run a flow when an agent's availability changes.
- [Connector triggers](/applications/automation/flows/concepts/triggers/connector-triggers.md): Run a flow when an event happens in an installed connector
- [HubSpot triggers](/applications/automation/flows/concepts/triggers/connector-triggers/hubspot-triggers.md)
- [Contact triggers](/applications/automation/flows/concepts/triggers/contact-triggers.md): Run a flow when a contact profile is created, updated, or deleted.
- [Conversation triggers](/applications/automation/flows/concepts/triggers/conversation-triggers.md): Run a flow when an Inbox conversation is created or updated
- [Feed item triggers](/applications/automation/flows/concepts/triggers/feed-item-triggers.md): Run a flow when an Inbox feed item is created, assigned, archived, or closed
- [Message lifecycle triggers](/applications/automation/flows/concepts/triggers/message-lifecycle-triggers.md): Scan, filter, and configure message payloads for better deliverability rates and for content redaction
- [Voice triggers](/applications/automation/flows/concepts/triggers/voice-triggers.md)
- [Webhook triggers](/applications/automation/flows/concepts/triggers/webhook-triggers.md): Run a flow using a webhook when data is pushed to MessageBird
- [HTTP endpoint trigger](/applications/automation/flows/concepts/triggers/http-endpoint-trigger.md): Trigger a flow by making a HTTP request
- [WhatsApp flow endpoint trigger](/applications/automation/flows/concepts/triggers/whatsapp-flow-endpoint-trigger.md)
- [Actions](/applications/automation/flows/concepts/actions.md)
- [Bird API actions](/applications/automation/flows/concepts/actions/bird-api-actions.md)
- [Bots actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/bots-actions-or-api.md)
- [Channel actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/channel-actions-or-api.md)
- [Collaboration actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/collaboration-actions-or-api.md)
- [Conversation actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/conversation-actions-or-api.md)
- [Engagements actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/engagements-actions-or-api.md)
- [Number management actions | API](/applications/automation/flows/concepts/actions/bird-api-actions/number-management-actions-or-api.md)
- [Core actions](/applications/automation/flows/concepts/actions/core-actions.md)
- [How to set up global variables in Flows](/applications/automation/flows/concepts/actions/core-actions/how-to-set-up-global-variables-in-flows.md)
- [How to use the Filter Array Step](/applications/automation/flows/concepts/actions/core-actions/how-to-use-the-filter-array-step.md)
- [How to use the "Await Webhook" Step in Flows](/applications/automation/flows/concepts/actions/core-actions/how-to-use-the-await-webhook-step-in-flows.md)
- [Contact actions](/applications/automation/flows/concepts/actions/contact-actions.md)
- [Channel actions](/applications/automation/flows/concepts/actions/channel-actions.md)
- [Conversation actions](/applications/automation/flows/concepts/actions/conversation-actions.md)
- [Connector actions](/applications/automation/flows/concepts/actions/connector-actions.md)
- [HubSpot actions](/applications/automation/flows/concepts/actions/connector-actions/hubspot-actions.md)
- [Open AI actions](/applications/automation/flows/concepts/actions/connector-actions/open-ai-actions.md)
- [Voice actions](/applications/automation/flows/concepts/actions/voice-actions.md)
- [How-to](/applications/automation/flows/how-to.md)
- [Route conversations based on language](/applications/automation/flows/how-to/route-conversations-based-on-language.md): Use this flow to route incoming messages to agents based on the language of the message, whether it is 'English', 'Spanish', or 'French'!
- [Route conversations based on sentiment](/applications/automation/flows/how-to/route-conversations-based-on-sentiment.md): Use this flow to route incoming messages to agents based on whether the tone of the message is ‘positive’, ‘negative’, or ‘neutral’!
- [Set up a business hours auto-responder](/applications/automation/flows/how-to/set-up-a-business-hours-auto-responder.md): Use this flow to automatically respond to incoming messages during business hours and outside business hours!
- [Create a simple auto-responder](/applications/automation/flows/how-to/create-a-simple-auto-responder.md): Use this flow to automatically respond to incoming messages with a plain text message on WhatsApp or any channel of your choice!
- [Set up conversational marketing](/applications/automation/flows/how-to/set-up-conversational-marketing.md): Engage in two-way conversations with your customers, understand their needs and preferences, and provide personalized recommendations to boost sales.
- [Create an FAQ bot](/applications/automation/flows/how-to/create-an-faq-bot.md): Maximize agent efficiency by allowing customers to get the answers to common questions by interacting with an FAQ bot.
- [How to Match Regex in Flows](/applications/automation/flows/how-to/how-to-match-regex-in-flows.md)
- [How to change the trigger of a Flow from one messaging channel to another](/applications/automation/flows/how-to/how-to-change-the-trigger-of-a-flow-from-one-messaging-channel-to-another.md)
- [How to setup voicemail](/applications/automation/flows/how-to/how-to-setup-voicemail.md)
- [How to setup distribution flow](/applications/automation/flows/how-to/how-to-setup-distribution-flow.md)
- [How to setup flow for number forwarding](/applications/automation/flows/how-to/how-to-setup-flow-for-number-forwarding.md)
- [How to configure a "No response received" branch in conditional](/applications/automation/flows/how-to/how-to-configure-a-no-response-received-branch-in-conditional.md)
- [How to Create a Conversation Flow and Choose the Right Trigger](/applications/automation/flows/how-to/how-to-create-a-conversation-flow-and-choose-the-right-trigger.md)
- [How to Close a Conversation Using the "Update Feed Item" Step in Flows](/applications/automation/flows/how-to/how-to-close-a-conversation-using-the-update-feed-item-step-in-flows.md)
- [Approval Flows](/applications/automation/approval-flows.md)