> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/automation/flows/concepts/actions/bird-api-actions/engagements-actions-or-api.md).

# Engagements actions | API

The MessageBird Engagements API allows for the management of customer data, including contact lists and conversations. This includes creating and updating contacts, assigning tags, retrieving contact and message data, and deleting data.

### Fetch a single entity

This action fetches a single entity with a given ID.

### Get audience

This action retrieves a specific workspace audience based on a given audience ID.

### List entity events for given entity of type :entityType

This action retrieves a list of events for a given entity type and entity ID.

### Search entity events for entities of type :entityType

This action searches for events associated with entities of a given entity type.

### Search entity of type :entityType

This action searches for entities of a given type.

### Search entities of type :entityType

This action searches for entities of a given type and returns a list of matching entities.


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