> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/automation/flows/concepts/triggers/feed-item-triggers.md).

# Feed item triggers

Feed item triggers allow you to run a flow when an event happens in an [Inbox](/applications/inbox/inbox.md) conversation.

## Feed item trigger events

There are seven types of feed item trigger events:

* [Feed item created](#feed-item-created)
* [Feed item closed](#feed-item-closed)
* [Feed item reopened](#feed-item-reopened)
* [Feed item archived](#feed-item-archived)
* [Feed item unarchived](#feed-item-unarchived)
* [Feed item assigned to a team](#feed-item-assigned-to-a-team)
* [Feed item assigned to an agent](#feed-item-assigned-to-an-agent)

### Feed item created

Run a flow when a new conversation is created in Inbox.

### Feed item closed

Run a flow when a conversation is closed in Inbox.

### Feed item reopened

Run a flow when a previously closed conversation is reopened.

### Feed item archived

Run a flow when a conversation is archived in Inbox.

### Feed item unarchived

Run a flow when a conversation is unarchived in Inbox.

You could use this to notify a team or agent when a previously resolved issue has been reopened.

### Feed item assigned to a team

You could use this to notify the team leader when a new conversation is assigned to their team.

### Feed item assigned to an agent

Run a flow when a conversation is assigned to a specific agent in Inbox.


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