# Feed item triggers

Feed item triggers allow you to run a flow when an event happens in an [Inbox](/applications/inbox/inbox.md) conversation.

## Feed item trigger events

There are seven types of feed item trigger events:

* [Feed item created](#feed-item-created)
* [Feed item closed](#feed-item-closed)
* [Feed item reopened](#feed-item-reopened)
* [Feed item archived](#feed-item-archived)
* [Feed item unarchived](#feed-item-unarchived)
* [Feed item assigned to a team](#feed-item-assigned-to-a-team)
* [Feed item assigned to an agent](#feed-item-assigned-to-an-agent)

### Feed item created

Run a flow when a new conversation is created in Inbox.

### Feed item closed

Run a flow when a conversation is closed in Inbox.

### Feed item reopened

Run a flow when a previously closed conversation is reopened.

### Feed item archived

Run a flow when a conversation is archived in Inbox.

### Feed item unarchived

Run a flow when a conversation is unarchived in Inbox.

You could use this to notify a team or agent when a previously resolved issue has been reopened.

### Feed item assigned to a team

You could use this to notify the team leader when a new conversation is assigned to their team.

### Feed item assigned to an agent

Run a flow when a conversation is assigned to a specific agent in Inbox.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bird.com/applications/automation/flows/concepts/triggers/feed-item-triggers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.