# SMS Country Information Guide: Asia (L-Z)

### **Lao People's Democratic Republic** <a href="#gk971j9c900c" id="gk971j9c900c"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Lao Phone Number: Yes
* Lao Short Code: Yes
* International Phone Number: Yes
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Macao** <a href="#q4mtl7sm0xwp" id="q4mtl7sm0xwp"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Macao Phone Number: Yes
* Macao Short Code: Yes
* International Phone Number: Yes
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Malaysia** <a href="#sbk48xw8epey" id="sbk48xw8epey"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes (Note: Your sender ID will be changed to a random short code by operators)
* Malaysia Phone Number: Yes (Note: Your sender ID will be changed to a random short code by operators)
* Malaysia Short Code: Yes (Note: Your sender ID will be changed to a random short code by operators)
* International Phone Number: Yes (Note: Your sender ID will be changed to a random short code by operators)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): Yes (Note: Your sender ID will be changed to a random short code by operators)

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: No
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-08:00)

**Additional Notes**:

* This market has Local and International traffic segmentation
* All SMS containing URLs and/or phone numbers will be completely blocked by operators, even if previously whitelisted

**Opt-out Rules**: No specific opt-out regulations

### **Maldives** <a href="#nutpegi8fq1p" id="nutpegi8fq1p"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Maldives Phone Number: Yes (Note: STC network additionally supports these senders)
* Maldives Short Code: Yes (Note: STC network additionally supports these senders)
* International Phone Number: Yes (Note: STC network additionally supports these senders)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Mongolia** <a href="#f6vbuxeksgn6" id="f6vbuxeksgn6"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Mongolia Phone Number: No
* Mongolia Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Myanmar** <a href="#tsaifldxburb" id="tsaifldxburb"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Myanmar Phone Number: Yes (Note: Your sender ID may be changed by some networks)
* Myanmar Short Code: Yes (Note: Your sender ID may be changed by some networks)
* International Phone Number: Yes (Note: Your sender ID may be changed by some networks)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Additional Notes**: MPT network additionally supports numeric senders and short codes

**Opt-out Rules**: No specific opt-out regulations

### **Nepal** <a href="#id-6r5yacmq0coz" id="id-6r5yacmq0coz"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Nepal Phone Number: No
* Nepal Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No
* Quiet Hours/Do Not Disturb: No

**Additional Notes**: NCell network requires mandatory sender registration

**Opt-out Rules**: No specific opt-out regulations

### **North Korea** <a href="#elov49pke9iz" id="elov49pke9iz"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: Limited support

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No
* North Korea Phone Number: No
* North Korea Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Pakistan** <a href="#id-7wj9gglmcs04" id="id-7wj9gglmcs04"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* Pakistan Phone Number: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* Pakistan Short Code: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* International Phone Number: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes (On certain networks)
* Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: No

**Additional Notes**:

* This market has Local and International traffic segmentation
* Different networks have different requirements:
  * Mobilink & Warid: Alpha senders need registration or will be changed to generic sender
  * ZONG & SCO Mobile: All sender types supported
  * Telenor & Ufone: All senders will be changed to short codes regardless of registration status

**Opt-out Rules**: No specific opt-out regulations

### **Philippines** <a href="#sg4h4lbtnfrs" id="sg4h4lbtnfrs"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Philippines Phone Number: No
* Philippines Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: No

**Additional Notes**:

* This market has Local and International traffic segmentation
* Registered sender IDs are only valid within the validity period stated in the LOA
* Before end of validity period, customer must submit a new LOA with a new validity period
* URL whitelisting is required
* Letter of Authorization (LOA) is required for sender ID registration
* Online gambling content prohibited for all Offshore Gaming Operators, but permitted for Philippine Inland Gaming Operators (PIGO) under certain conditions

**Opt-out Rules**: No specific opt-out regulations

### **Singapore** <a href="#vhoh104lgg4v" id="vhoh104lgg4v"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Singapore Phone Number: Yes
* Singapore Short Code: Yes
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 22:30-07:00)

**Additional Notes**:

* All unregistered senders will be delivered as "Likely-SCAM"
* Must register on the SSIR portal
* After registration, you need two separate approvals:
  1. Request approval for sending to Singapore
  2. Upload the Proof of Registration on the SSIR as an attachment or LOA for the sender ID
* Short URLs are not supported

**Opt-out Rules**: No specific opt-out regulations

### **South Korea** <a href="#oob46d34goed" id="oob46d34goed"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: KakaoTalk (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* South Korea Phone Number: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* South Korea Short Code: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* International Phone Number: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-09:00)

**Opt-out Rules**: No specific opt-out regulations

### **Sri Lanka** <a href="#eu1y7y1kszkc" id="eu1y7y1kszkc"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Sri Lanka Phone Number: No
* Sri Lanka Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No
* Quiet Hours/Do Not Disturb: No

**Additional Notes**: Sender registration is mandatory on Dialog, Etisalat and Hutch networks

**Opt-out Rules**: No specific opt-out regulations

### **Taiwan** <a href="#figopneb8wam" id="figopneb8wam"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: Line (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* Taiwan Phone Number: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* Taiwan Short Code: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* International Phone Number: Yes (Note: Your sender ID will be changed to a random numeric sender ID by operators)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No (URL whitelisting required)
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-09:00)

**Additional Notes**: URL whitelisting requirements:

* All SMS messages with URLs must be pre-approved
* The URL/domain must belong to a dedicated domain owned by the business (e.g., teamplus.com.tw, e8d.tw)
* Shared or free short URLs are not permitted (e.g., bit.ly, tinyurl, t.co, lihi1, goo.gl)

**Opt-out Rules**: No specific opt-out regulations

### **Tajikistan** <a href="#ldib8ogf9zk1" id="ldib8ogf9zk1"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Tajikistan Phone Number: Yes
* Tajikistan Short Code: Yes
* International Phone Number: Yes
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Thailand** <a href="#el6d3cz0cudg" id="el6d3cz0cudg"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: Line (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Thailand Phone Number: No
* Thailand Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No (URL whitelisting required)
* Quiet Hours/Do Not Disturb: Yes (21:00-09:00)

**Additional Notes**:

* Sender ID is case sensitive and must match brand name or company name
* DND blocking enabled
* Strictly no political, religious, racial, unsolicited promotion, adult, part-time, gambling, fake loan, fake job or fake crypto content

**Opt-out Rules**: No specific opt-out regulations

### **Timor Leste** <a href="#z58s0481mzk2" id="z58s0481mzk2"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Timor Leste Phone Number: No
* Timor Leste Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: No
* Quiet Hours/Do Not Disturb: No

**Additional Notes**: Timor Telkomcel network requires mandatory sender registration

**Opt-out Rules**: No specific opt-out regulations

### **Turkmenistan** <a href="#id-8eanadz4zx95" id="id-8eanadz4zx95"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Turkmenistan Phone Number: Yes
* Turkmenistan Short Code: Yes
* International Phone Number: Yes
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: No
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Additional Notes**: All sender types can be used but will be changed to random numeric senders due to operator limitations

**Opt-out Rules**: No specific opt-out regulations

### **Uzbekistan** <a href="#drhszl8m4jeg" id="drhszl8m4jeg"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Uzbekistan Phone Number: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* Uzbekistan Short Code: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* International Phone Number: Yes (Note: Your sender ID may be changed to a generic sender on some networks)
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes (On certain networks like 43405)
* Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: No

**Opt-out Rules**: No specific opt-out regulations

### **Vietnam** <a href="#slbkiucadumb" id="slbkiucadumb"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")
* Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes
* Vietnam Phone Number: No
* Vietnam Short Code: No
* International Phone Number: No
* Generic Sender ID (Sender IDs that don't clearly identify your brand): No

**Restrictions**

* Operator Registration Required: Yes
* Generic URL Shortening: Yes
* Quiet Hours/Do Not Disturb: No

**Additional Notes**:

* This market has Local and International traffic segmentation
* Local traffic is further divided into industry sectors (e.g., e-commerce, education, banking, and general)
* For local brands, Vietnam business license is required but doesn't guarantee sender ID will be categorized as local
* Content whitelisting required
* Letter of Authorization (LOA) and Certificate of Incorporation required for sender ID registration

**Opt-out Rules**: No specific opt-out regulations


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