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SMS Country Information Guide: Caribbean

Anguilla

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Anguilla Phone Number: Yes

  • Anguilla Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Antigua and Barbuda

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Antigua and Barbuda Phone Number: Yes

  • Antigua and Barbuda Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

Aruba

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Aruba Phone Number: Yes

  • Aruba Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

Bahamas

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Long Code (Phone Number)

  • Promotional SMS: Long Code (Phone Number)

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Bahamas Phone Number: Yes

  • Bahamas Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs supported for all networks

Opt-out Rules: No specific opt-out regulations

Barbados

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Barbados Phone Number: Yes

  • Barbados Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Two-way SMS not available; dynamic sender IDs supported

Opt-out Rules: No specific opt-out regulations

Bermuda

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Bermuda Phone Number: Yes

  • Bermuda Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

British Virgin Islands

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Long Code (Phone Number)

  • Promotional SMS: Long Code (Phone Number)

  • Two-Way Conversations: SMS with a two-way long number

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No

  • British Virgin Islands Phone Number: No

  • British Virgin Islands Short Code: No

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic Virtual Long Numbers supported for all networks

Opt-out Rules: No specific opt-out regulations

Cayman Islands

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Cayman Islands Phone Number: Yes

  • Cayman Islands Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Two-way SMS not available; dynamic sender IDs supported for all networks

Opt-out Rules: No specific opt-out regulations

Cuba

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No

  • Cuba Phone Number: Yes

  • Cuba Short Code: No

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

  • Content Restrictions: Gambling, political and adult content is forbidden

Additional Notes: Two-way SMS not available

Opt-out Rules: No specific opt-out regulations

Curaçao

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Curaçao Phone Number: No

  • Curaçao Short Code: No

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Financial organizations: Letter of Authorization (LOA) required for financial content to ensure delivery

Opt-out Rules: No specific opt-out regulations

Dominica

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Dominica Phone Number: Yes

  • Dominica Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Dominican Republic

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: SMS with a two-way short code

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No

  • Dominican Republic Phone Number: Yes

  • Dominican Republic Short Code: Yes

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No

  • Quiet Hours/Do Not Disturb: No

  • Content Restrictions: Gambling, political and adult content are restricted

Additional Notes: Some messages from alphanumeric and long code senders may be changed to random short codes by local operators

Opt-out Rules: No specific opt-out regulations

French Antilles

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • French Antilles Phone Number: Yes

  • French Antilles Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

French Guiana

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • French Guiana Phone Number: Yes

  • French Guiana Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 22:00-08:00, during French Guiana bank holidays)

Additional Notes: Dynamic sender IDs fully supported; messages sent during quiet hours will be queued and delivered during open hours

Opt-out Rules: No specific opt-out regulations

Grenada

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Grenada Phone Number: Yes

  • Grenada Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Guadeloupe

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Guadeloupe Phone Number: No

  • Guadeloupe Short Code: No

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Financial organizations: Letter of Authorization (LOA) required for financial content to ensure delivery

Opt-out Rules: No specific opt-out regulations

Haiti

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: SMS with a two-way long number

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Haiti Phone Number: Yes

  • Haiti Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Jamaica

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Jamaica Phone Number: Yes

  • Jamaica Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Martinique

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Martinique Phone Number: Yes

  • Martinique Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Two-way SMS not available; dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

Montserrat

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Montserrat Phone Number: Yes

  • Montserrat Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Netherlands Antilles (dissolved)

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: SMS with a two-way long number

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Netherlands Antilles Phone Number: Yes

  • Netherlands Antilles Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Puerto Rico

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Long Code (Phone Number)

  • Promotional SMS: Long Code (Phone Number)

  • Two-Way Conversations: SMS with a two-way long number

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No

  • Puerto Rico Phone Number: No

  • Puerto Rico Short Code: Yes

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

  • US 10DLC (US 10-digit long code): Yes

  • US Toll Free Numbers: Yes

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes:

  • VLN/10DLC registration required

  • Forbidden content: Gambling, cannabis, alcohol, tobacco, firearms, adult content, phishing, fraud or scams, deceptive marketing

Opt-out Rules: No specific opt-out regulations

St. Kitts and Nevis

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • St. Kitts and Nevis Phone Number: Yes

  • St. Kitts and Nevis Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

St. Lucia

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • St. Lucia Phone Number: Yes

  • St. Lucia Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

St. Pierre and Miquelon

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • St. Pierre and Miquelon Phone Number: Yes

  • St. Pierre and Miquelon Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

St. Vincent and the Grenadines

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • St. Vincent and the Grenadines Phone Number: Yes

  • St. Vincent and the Grenadines Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed)

  • Quiet Hours/Do Not Disturb: No

Opt-out Rules: No specific opt-out regulations

Trinidad and Tobago

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Trinidad and Tobago Phone Number: Yes

  • Trinidad and Tobago Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Two-way SMS not available

Opt-out Rules: No specific opt-out regulations

Turks and Caicos Islands

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand")

  • Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird)

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes

  • Turks and Caicos Islands Phone Number: Yes

  • Turks and Caicos Islands Short Code: Yes

  • International Phone Number: Yes

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Dynamic sender IDs fully supported

Opt-out Rules: No specific opt-out regulations

US Virgin Islands

Best Messaging Channels by Use Case (Bird's Recommendations)

  • Transactional SMS: Long Code (Phone Number)

  • Promotional SMS: Long Code (Phone Number)

  • Two-Way Conversations: SMS with a two-way long code

Sender Types Supported

  • Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): No

  • US Virgin Islands Phone Number: No

  • US Virgin Islands Short Code: Yes

  • International Phone Number: No

  • Generic Sender ID (Sender IDs that don't clearly identify your brand): No

  • US 10DLC (US 10-digit long code): Yes

  • US Toll Free Numbers: Yes

Restrictions

  • Operator Registration Required: No

  • Generic URL Shortening: Yes

  • Quiet Hours/Do Not Disturb: No

Additional Notes: Same USA regulations apply; you can use 10DLC, Toll-Free Numbers, and Short Codes

Opt-out Rules: No specific opt-out regulations

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