> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/channels/channels/supported-channels/sms/concepts/choose-the-right-sender-availability-and-restrictions-by-country/sms-country-information-guide-central-america.md).

# SMS Country Information Guide: Central America

### **Belize** <a href="#vqh48qynxdqv" id="vqh48qynxdqv"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Short Code<br>
* Promotional SMS: Short Code<br>
* Two-Way Conversations: SMS with a two-way short code<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): Yes
* Belize Phone Number: Yes<br>
* Belize Short Code: Yes<br>
* International Phone Number: Yes<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: No<br>

**Opt-out Rules**: No specific opt-out regulations

### **Costa Rica** <a href="#wlyrmg4g7d44" id="wlyrmg4g7d44"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Long Code<br>
* Promotional SMS: Long Code<br>
* Two-Way Conversations: SMS with a two-way long number<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): Yes
* Costa Rica Phone Number: Yes<br>
* Costa Rica Short Code: Yes<br>
* International Phone Number: Yes<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: No (Only branded URL shortening like

  yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: No<br>

**Additional Notes**:

* Senders are classified as local or international
* Gambling, political and adult content is forbidden

**Opt-out Rules**: No specific opt-out regulations

### **El Salvador** <a href="#id-3wuz3cd127tr" id="id-3wuz3cd127tr"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Short Code<br>
* Promotional SMS: Short Code<br>
* Two-Way Conversations: SMS with a two-way short code<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): No
* El Salvador Phone Number: Yes<br>
* El Salvador Short Code: Yes<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: No<br>

**Additional Notes**:

* Senders are classified by local and international
* Long Code are supported only by Claro and Tigo

**Opt-out Rules**: No specific opt-out regulations

### **Guatemala** <a href="#n1xt2f7e97sk" id="n1xt2f7e97sk"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Short Code<br>
* Promotional SMS: Short Code<br>
* Two-Way Conversations: SMS with a two-way short code<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): No
* Guatemala Phone Number: Yes<br>
* Guatemala Short Code: Yes<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-09:00)<br>

**Additional Notes**:

* SMS traffic is allowed only from 8 AM to 8 PM local time
* Senders are classified by local and international
* Gambling, political, adult content are restricted

**Opt-out Rules**: No specific opt-out regulations

### **Honduras** <a href="#ehe9mdqoefx4" id="ehe9mdqoefx4"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Long Code<br>
* Promotional SMS: Long Code<br>
* Two-Way Conversations: SMS with a two-way long number<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): No
* Honduras Phone Number: Yes<br>
* Honduras Short Code: No<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: No (Only branded URL shortening like

  yourbrand.link is allowed)
* Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-08:00)<br>

**Additional Notes**:

* Senders are classified as local or international
* Senders will be overwritten with a long code
* Gambling, political and adult content is forbidden

**Opt-out Rules**: No specific opt-out regulations

### **Mexico** <a href="#e2fow4sd0aiy" id="e2fow4sd0aiy"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric<br>
* Promotional SMS: Alphanumeric<br>
* Two-Way Conversations: WhatsApp (You can use your existing number or

  get a new one from Bird)

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): Yes
* Mexico Phone Number: Yes<br>
* Mexico Short Code: Yes<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: Yes<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: Yes (Monday-Thursday 20:00-08:00, Friday-Sunday 20:00-18:00)<br>

**Additional Notes**:

* If you choose not to maintain the Alpha Sender for your end-users, the messages will default to a Shared Short Code or a Dedicated Short Code if you have previously requested one
* For Mexico, you can request an Alpha Sender registration. If your Alpha Sender sends fewer than 100K messages monthly, there will be a monthly fee of $350 USD
* We have dedicated short codes available for 2-way traffic. It may be more cost-effective for customers to use their own WhatsApp number
* For Promotional Traffic: Allowed from 8:00 AM until 18:00 PM local time

**Opt-out Rules**: No specific opt-out regulations

### **Nicaragua** <a href="#id-7me6kqvq4pfl" id="id-7me6kqvq4pfl"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Short Code<br>
* Promotional SMS: Short Code<br>
* Two-Way Conversations: SMS with a two-way short code<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): No
* Nicaragua Phone Number: No<br>
* Nicaragua Short Code: Yes<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: No<br>

**Additional Notes**: Gambling, political and adult content is forbidden

**Opt-out Rules**: No specific opt-out regulations

### **Panama** <a href="#ti0lqpg1s050" id="ti0lqpg1s050"></a>

**Best Messaging Channels by Use Case (Bird's Recommendations)**

* Transactional SMS: Alphanumeric<br>
* Promotional SMS: Alphanumeric<br>
* Two-Way Conversations: SMS with a two-way short code<br>

**Sender Types Supported**

* Alphanumeric Sender ID (Business names like "Bird" or "Netflix"

  that send one-way messages): No
* Panama Phone Number: Yes<br>
* Panama Short Code: Yes<br>
* International Phone Number: No<br>
* Generic Sender ID (Sender IDs that don't clearly identify your

  brand): No

**Restrictions**

* Operator Registration Required: No<br>
* Generic URL Shortening: Yes<br>
* Quiet Hours/Do Not Disturb: No<br>

**Additional Notes**:

* Non-registered alphanumeric senders will be replaced with a long code by default
* Gambling, political and adult content is forbidden

**Opt-out Rules**: No specific opt-out regulations


---

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