> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/channels/channels/supported-channels/sms/concepts/choose-the-right-sender-availability-and-restrictions-by-country/sms-country-information-guide-middle-east.md). # SMS Country Information Guide: Middle East ### **Bahrain** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Bahrain Phone Number: Yes * Bahrain Short Code: Yes * International Phone Number: Yes * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: No * Generic URL Shortening: Yes * Quiet Hours/Do Not Disturb: No **Opt-out Rules**: No specific opt-out regulations ### **Iran** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Iran Phone Number: No * Iran Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No * Quiet Hours/Do Not Disturb: No **Additional Notes**: Sender registration is mandatory on all Iran networks **Opt-out Rules**: No specific opt-out regulations ### **Iraq** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Iraq Phone Number: Yes * Iraq Short Code: Yes * International Phone Number: Yes * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: No * Generic URL Shortening: Yes * Quiet Hours/Do Not Disturb: No **Additional Notes**: Zain network does not support numeric senders **Opt-out Rules**: No specific opt-out regulations ### **Israel** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Israel Phone Number: Yes * Israel Short Code: Yes * International Phone Number: Yes * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: No * Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed) * Quiet Hours/Do Not Disturb: No **Opt-out Rules**: No specific opt-out regulations ### **Jordan** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Jordan Phone Number: Yes * Jordan Short Code: Yes * International Phone Number: Yes * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: No * Generic URL Shortening: Yes * Quiet Hours/Do Not Disturb: No **Additional Notes**: * Promotional traffic: Only allowed from 7AM to 9PM local time * SMS traffic is divided into local/international and transactional/promotional * Two-way SMS is not available * Gambling, betting, spam, loan traffic, crypto, forex, and adult content are likely to be blocked **Opt-out Rules**: No specific opt-out regulations ### **Kuwait** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Kuwait Phone Number: No * Kuwait Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No * Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:00-09:00) **Additional Notes**: * STC network additionally supports local/international numeric and short code senders * Sender registration is mandatory on all networks except STC **Opt-out Rules**: No specific opt-out regulations ### **Lebanon** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Lebanon Phone Number: No * Lebanon Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: No * Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed) * Quiet Hours/Do Not Disturb: No **Opt-out Rules**: No specific opt-out regulations ### **Oman** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Oman Phone Number: No * Oman Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No * Quiet Hours/Do Not Disturb: No **Additional Notes**: * This market has Local and International traffic segmentation * Sender registration is mandatory for all Oman networks * Letter of Authorization (LOA) is required for sender ID registration only for Local traffic **Opt-out Rules**: No specific opt-out regulations ### **Qatar** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes (Alpha only, no numbers) * Qatar Phone Number: No * Qatar Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No * Quiet Hours/Do Not Disturb: No **Additional Notes**: * This market has Local and International traffic segmentation * Sender registration is mandatory for all Qatar networks * No Objection Certificate (NOC) is required for sender ID registration **Opt-out Rules**: No specific opt-out regulations ### **Saudi Arabia** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Saudi Arabia Phone Number: No * Saudi Arabia Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No * Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 22:00-08:00) **Additional Notes**: * This market has Local/International and Transactional/Promotional traffic segmentation * Only international traffic supported * For Promotional traffic: * Sender name must start with prefix AD- (e.g., AD-YourBrand) * Allowed only between 8AM-8PM (summer) or 8AM-7PM (winter) * Messages sent outside allowed hours will be queued and delivered at 8AM * Opt-out is automatically added * Local enterprise clients need opt-ins from end users on operator's DND base * Racism, sex, and alcoholic promo content is strictly forbidden * For Transactional traffic: * No time restriction (delivered instantly) * Sender ID is case sensitive * Letter of Authorization (LOA) and Certificate of Incorporation required for sender ID registration * URL whitelisting is required **Opt-out Rules**: No specific opt-out regulations ### **United Arab Emirates** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: WhatsApp (You can use your existing number or get a new one from Bird) * Promotional SMS: WhatsApp (You can use your existing number or get a new one from Bird) * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * UAE Phone Number: No * UAE Short Code: No * International Phone Number: No * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No (URL whitelisting required) * Quiet Hours/Do Not Disturb: Yes (Monday-Sunday 20:30-07:30) **Additional Notes**: * All promotional sender IDs must be prefixed by AD (e.g., AD-YourBrand) * Letter of Authorization (LOA) and Certificate of Incorporation required for sender ID registration **Opt-out Rules**: No specific opt-out regulations ### **Yemen** **Best Messaging Channels by Use Case (Bird's Recommendations)** * Transactional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Promotional SMS: Alphanumeric Sender ID (e.g., "YourBrand") * Two-Way Conversations: WhatsApp (You can use your existing number or get a new one from Bird) **Sender Types Supported** * Alphanumeric Sender ID (Business names like "Bird" or "Netflix" that send one-way messages): Yes * Yemen Phone Number: Yes * Yemen Short Code: Yes * International Phone Number: Yes * Generic Sender ID (Sender IDs that don't clearly identify your brand): No **Restrictions** * Operator Registration Required: Yes * Generic URL Shortening: No (Only branded URL shortening like yourbrand.link is allowed) * Quiet Hours/Do Not Disturb: No **Additional Notes**: * Yemen Mobile requires registration otherwise sender ID will be overwritten to INFO * On Ytelecom network, all senders will be received with A2PSMS **Opt-out Rules**: No specific opt-out regulations --- # Agent Instructions This documentation is published with GitBook. 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