Create a WhatsApp Flow

What Are Flows?

Flows is a feature of the WhatsApp Business Platform that allows you to swiftly develop and deploy native, task-centric workflows on WhatsApp. This results in enhanced interactions between customers and businesses.

With WhatsApp Flows businesses can design, build and customize their own journeys, which can make chatbot and AI agent solutions better, as well as offer end-to-end experiences.

You can create Flows to achieve a range of tasks with your customers, including:

• Lead generation

• Appointment booking

• Registration, Sign up, and Sign in

• Customer support and feedback

• And many more

Step 1

Create a flow

Step 2

Testing your flow

Step 3

Publishing and sending your flow

Step 4

Handling Flow submission