> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/channels/channels/supported-channels/whatsapp/how-to/migrate-from-bird-to-another-bsp-business-service-provider.md).

# Migrate from Bird to another BSP (Business Service Provider)

## Overview

Meta's WhatsApp Business API allows WhatsApp Business Accounts (WABA) phone numbers to switch between business service providers.

:warning: If you migrate to a BSP outside Bird, the number integrated to the platform must be your own. If you have a Bird VMN (virtual mobile number), you will not be able to migrate this number to another BSP.

## Solution

* The Meta Business Account must have a **verified** status.
* The existing WABA must have a status of **approved**.
* [Disable 2FA (Two-Step Verification)](https://developers.facebook.com/docs/whatsapp/cloud-api/phone-numbers#disabling-two-step-verification) for the phone number. *<mark style="color:red;">**This step is crucial.**</mark>*
* There is no need to delete the WABA or the phone number.

That's it! You can migrate the number to your new BSP.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bird.com/applications/channels/channels/supported-channels/whatsapp/how-to/migrate-from-bird-to-another-bsp-business-service-provider.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
