Create a list picker Apple Messages template

List picker allow your customers to choose from a list of options, making it easy for them to engage with your business by selecting from a curated list that you provide.

Message components

Message received

This is the initial message that recipients see when they receive a list picker message from you. It should be attention-grabbing and relevant to the choices you're offering.

• Image: Choose to upload a file or provide a URL to a public image that is related to the action you want your customers to take.

• Title: This is your main call-to-action (CTA), such as "Pick an item". You can include variables to personalize the CTA.

• Subtitle: Use this for additional information supporting your main CTA. Variables can be included for personalization.

• Style: Options include 'Icon', 'Small', 'Large'. It's recommended to use the 'Large' style for better visibility.

List content

This section lets you add the options for your customers to choose from.

• Section Title: The main heading for your list. Variables can be included to tailor the message.

• Subtitle [Optional]: Additional details about the option. Variables are supported for customization.

• Image [Optional]: You can upload an image or provide a URL to complement the option visually.

You can add multiple sections to your list picker message. This is useful if you want to send multiple questions to your customers in a single message.

Message replied

'Message replied' is the message that is shown to a recipient when they make a selection from the list you've provided.

You'll need to provide the following content to populate the message:

• This message appears to recipients after they've made a selection, confirming their action.

  • Image: Upload or provide a URL for an image related to the completed action.

  • Title: For example, "Selection made". Variables can be used here for customization.

  • Subtitle: Additional supporting text for the title. This can also include variables.

  • Style: Options include 'Icon', 'Small', 'Large'. The 'Icon' style is recommended for reply messages.

How to make a quick reply message template

1. Go to Content > Message templates.

2. Click Create message template.

3. Under 'Platform', select Apple Messages.

4. Select List picker as the 'Message type'.

5. Message Received Block:

   • Add an image by uploading or using a URL.

   • Enter the Title and Subtitle.

   • Select 'Large' from the Style dropdown.

6. List Content Block:

   • Enter a Section Title for each part of your list.

   • Add list items by specifying a title, optional subtitle, and optional image for each.

   • To include more items, click 'Add item +'. For additional sections, click 'Add list section +', then customize as needed.

7. Message Replied Block:

   • Upload or provide a URL for an image.

   • Enter a title and subtitle.

   • Choose 'Icon' from the Style dropdown.

8. Once your template is complete, click Publish to make it available for use.