> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/inbox/inbox.md).

# Inbox

Inbox is a unified console for communications where you and your team can have [conversations](/applications/inbox/inbox/agent-guide/4.-manage-conversations.md) with customers, collaborate to solve issues, and leverage customer data to personalize experiences.

Bring all of your [channels](/applications/channels/channels.md) into one centralized place, and plug in AI and automation to speed up processes and eliminate repetitive tasks.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f527">🔧</span> <strong>Admin guide</strong></td><td>Setting up Inbox for your organization? Start here.</td><td></td><td><a href="/pages/W0J7Jy7R8AIi7QZiEdIA">/pages/W0J7Jy7R8AIi7QZiEdIA</a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f9d1-1f4bc">🧑‍💼</span><strong>Agent guide</strong></td><td>Learning how to use Inbox as an agent? Start here.</td><td></td><td><a href="/pages/BJ99GYppTs4dDdRhTEkD">/pages/BJ99GYppTs4dDdRhTEkD</a></td></tr></tbody></table>


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.bird.com/applications/inbox/inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.