# Inbox

Inbox is a unified console for communications where you and your team can have [conversations](https://docs.bird.com/applications/inbox/inbox/agent-guide/4.-manage-conversations) with customers, collaborate to solve issues, and leverage customer data to personalize experiences.

Bring all of your [channels](https://docs.bird.com/applications/channels) into one centralized place, and plug in AI and automation to speed up processes and eliminate repetitive tasks.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f527">🔧</span> <strong>Admin guide</strong></td><td>Setting up Inbox for your organization? Start here.</td><td></td><td><a href="inbox/admin-guide">admin-guide</a></td></tr><tr><td><span data-gb-custom-inline data-tag="emoji" data-code="1f9d1-1f4bc">🧑‍💼</span><strong>Agent guide</strong></td><td>Learning how to use Inbox as an agent? Start here.</td><td></td><td><a href="inbox/agent-guide">agent-guide</a></td></tr></tbody></table>