# Respond to a Dispute

In this article, you'll learn how to manage and respond to a dispute in Bird Pay.

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More information about disputes can be found [here](/applications/payments/bird-pay-beta/concepts/payments/disputes.md).
{% endhint %}

1. Navigate to **Payments** -> **Disputes** to view the list of all disputes. Select the dispute of interest and under more options, you can either Accept/Challenge the dispute only if the due date hasn't passed.

<figure><img src="/files/m56Xvb7kSUxHarrruEub" alt="" width="563"><figcaption></figcaption></figure>

2. Accepting the dispute will refund the money to the customer; no further action is needed, and the Status will change to **Accepted**.
3. You can also Challenge a dispute by providing the necessary details within the due date.

<figure><img src="/files/3zaNUkm31FkUmRHkXKuN" alt="" width="563"><figcaption></figcaption></figure>


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