> For the complete documentation index, see [llms.txt](https://docs.bird.com/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/applications/~/changes/SidqSnOUVNHmcp2wkLG7/automation/journeys/how-to/use-an-update-contact-step-in-a-journey.md).

# Use an update contact step in a journey

In this article, you'll learn how to add an **update contact step** to a journey. This allows you to automatically update contact attributes as a contact moves through the journey.

{% hint style="info" %}

### Good to know

* You can only update the contact attributes for existing contacts.
* You can update multiple attributes with the same **update contact step**.
* It's best practice to use the **update contact step** at the end of a journey. This reduces the number of steps that you need to use, and makes it easier to keep the journey clean.
  {% endhint %}

### What you'll need

* A journey with a trigger
* A contact with attributes

### Step one: Add an update contact step to a journey

1. Hover your mouse pointer over the last node of the journey tree or over a conditional step’s path you’ll see an ‘add step’ icon.&#x20;
2. Select the add a step icon.
3. Select the **update contact step**.

### Step two: Configure the update contact step

1. Click **+ Add.**
2. Select the contact attribute that you want to be updated. For example, you might want to update a custom attribute called ‘note’ about this contact.
3. Configure the update that you want to make to the selected attribute.
4. \[Optional] Layer additional contact attribute changes by clicking the **+ Add** button and repeating steps 2-3.
5. Click **Save**.

If you want to delete an update contact condition, click the **Delete** icon next to the step configuration.

{% hint style="success" %}
Success! You've just added an update contact step.
{% endhint %}

### FAQs

#### Can I update attributes from an external system?

Yes, you can update contact attributes that are synced from an external system via a connector in a journey.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.bird.com/applications/~/changes/SidqSnOUVNHmcp2wkLG7/automation/journeys/how-to/use-an-update-contact-step-in-a-journey.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
