# Channels

Channels are the foundation of your omnichannel messaging experience. Once installed, they are available for use in all your tools, enabling you to send and receive messages from customers on the following popular communication channels

## Quickstarts

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Find and install a channel</strong></td><td>Discover how to find and install a channel.</td><td></td><td><a href="channels/quickstarts/find-and-install-a-channel">find-and-install-a-channel</a></td></tr></tbody></table>

### Supported channels

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>WhatsApp</strong></td><td>Install your first WhatsApp channel</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2F1n51QzjaGSfvaHMjCZQs%2FWhatApp%20logo.png?alt=media&#x26;token=b399cc5d-1900-440c-b117-18ec52089ad1">WhatApp logo.png</a></td><td><a href="channels/supported-channels/whatsapp/quickstarts/install-whatsapp">install-whatsapp</a></td></tr><tr><td><strong>SMS</strong></td><td>Install your first SMS channel</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FnhvHnwfgHatwq9Jngax3%2FSMS%20logo.png?alt=media&#x26;token=52f1552b-73af-4f49-bb67-8309ffbe2944">SMS logo.png</a></td><td><a href="channels/supported-channels/sms/quickstarts/install-sms">install-sms</a></td></tr><tr><td><strong>Facebook Messenger</strong></td><td>Install your first Facebook Messenger channel</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FO8RgWlpYH4wRQN34z1qY%2FMessenger%20logo.png?alt=media&#x26;token=2a2f3563-6f55-4264-879e-d9c939863031">Messenger logo.png</a></td><td><a href="channels/supported-channels/facebook-messenger/install-facebook-messenger">install-facebook-messenger</a></td></tr><tr><td><strong>Email</strong></td><td>Install your first email channel</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2Fe5ncPTAQ3aSd3arlG423%2FEmail%20logo%20(1).png?alt=media&#x26;token=8fe99d22-6c63-4199-8d24-e5e1a58ab6ff">Email logo (1).png</a></td><td><a href="channels/supported-channels/email/install-email">install-email</a></td></tr><tr><td><strong>LINE</strong></td><td>Install your first LINE channel.</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FuTaR37tLoMerFIq60HVv%2FLINE%20logo.png?alt=media&#x26;token=8cd2f87e-ff0d-4ffa-9818-992ac84be02c">LINE logo.png</a></td><td><a href="channels/supported-channels/line">line</a></td></tr><tr><td><strong>Apple Messages for Business</strong></td><td>Install your first Apple Messages channel.</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FAey8dpF1CLlnud5Icwqh%2FApple%20Messages.png?alt=media&#x26;token=7923f463-aeb9-4664-afdf-a824975c1309">Apple Messages.png</a></td><td><a href="channels/supported-channels/apple-messages-for-business">apple-messages-for-business</a></td></tr><tr><td><strong>Instagram Messaging</strong></td><td>Install your first Instagram Messaging channel.</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2F9zfaxIuCmMdNIIe2Zz1f%2FInstagram.png?alt=media&#x26;token=f660885b-2708-46c6-b620-f83eda583e1d">Instagram.png</a></td><td><a href="channels/supported-channels/instagram-messaging">instagram-messaging</a></td></tr><tr><td><strong>LinkedIn Pages Messaging</strong></td><td>Install your first LinkedIn Pages Messaging channel.</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FWdQNXnxV1i4pcV9NeC5H%2FLinkedin%20Pages.png?alt=media&#x26;token=2e8e8dad-d155-4523-986d-6b8a08b07357">Linkedin Pages.png</a></td><td><a href="channels/supported-channels/linkedin-pages-messaging">linkedin-pages-messaging</a></td></tr><tr><td><strong>Numbers</strong></td><td>Purchase a number for SMS, MMS, or Voice.</td><td></td><td><a href="https://3861485111-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FU9kiDiTGVD8kkbnKKyEn%2Fuploads%2FUd3I5XTYno6JgnB0CQWI%2FNumbers.png?alt=media&#x26;token=29349ecc-0381-41b7-8ead-e00ef55c3206">Numbers.png</a></td><td><a href="channels/supported-channels/numbers">numbers</a></td></tr></tbody></table>

### What you can do with channels

* Engage in conversations with your customers on their preferred communication channels.&#x20;
* Send campaigns and promotions across multiple channels.&#x20;
* Customize channel preferences for different countries, locations, or customer profiles.&#x20;
* Provide multiple channels for customers to contact your support team.&#x20;
* Create a consistent customer experience across all channels.&#x20;
* Enable users to submit information and complete applications through conversational messaging.