Does MessageBird share customer data with, or enable direct access by, any third-party?

Yes, in order to provide you with the high-quality services you expect from us as well as to fulfill our legal and contractual obligations, we share data with third parties.

These parties include the telecom service suppliers we engage to ensure that communications reach their final destination as well as the vendors who support our day-to-day business, such as payment processors.

MessageBird will take the appropriate steps to ensure that our vendors, both in and outside the European Economic Area (EEA), have sufficient guarantees and safeguards in place to properly treat and protect your customers’ and your personal data in accordance with the applicable laws. In practice, MessageBird conducts a vetting process where vendors and suppliers are assessed according to high data protection and security standards. MessageBird will remain liable for the use of all third-party processors in accordance with the applicable laws and regulations. For your reference, you can check the list of current sub-processors in our Privacy Statement.