Can I create my own mix of communication channels and add other channels?

Sure! You can easily pick and choose from our supported channels. Programmable Conversations was specifically built to allow connected enterprises to be agile, so they can adapt as needed for successful global customer engagement and growth. You’ll be able to connect to our growing directory of communication channels as they become available including Voice, Slack, Twitter, RCS, Amazon Alexa, Sendgrid, Weibo, Kakao Talk and Video.