# What is a Continued Action? The ‘Continued Action’ is an attribute available in the \`Say\` Step which allows you to choose what you want to happen right after the ‘Say’ Step. There are three different options: * Continue: Is the default option; the flow will continue to the next Step. * Delay: A certain amount of time will pass before the next Step in the flow is executed; you can choose the number of milliseconds in the field ‘Timeout’ below the Continued Action. * Hang up: The call ends; you can choose the number of milliseconds that will pass before the call ends in the field ‘Timeout’ below the Continued Action. Flow Builder has a pre-built template to help you create your IVR system: Easy phone menu (IVR). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/faq/what-is-a-continued-action.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.