# Release history In this article, you can find the release history for MessageBird's Salesforce Sales & Service Cloud connector. ## v1.24 [*Installation link*](https://login.salesforce.com/packaging/installPackage.apexp?p0=04t2o000000afYW) **Date** February 21, 2022 **Description** v1.24 introduces the ability to integrate the MessageBird conversations component into the Salesforce Cases object in Service Cloud. You can now have two-way conversations with contacts without leaving Case. **Components** v1.24 includes the following new key components: 1. Flows: We have added two new flows that are used to create a case from the conversation and archive the conversation when a case is closed **Resources** 1. [MessageBird conversations on the Case page.](/connectivity-platform/salesforce-sales-service-cloud/messagebird-conversations-on-the-case-page.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/salesforce-sales-service-cloud/release-history.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.