Release history
In this article, you can find the release history for MessageBird's Salesforce Sales & Service Cloud connector.
v1.24
Date
February 21, 2022
Description
v1.24 introduces the ability to integrate the MessageBird conversations component into the Salesforce Cases object in Service Cloud. You can now have two-way conversations with contacts without leaving Case.
Components
v1.24 includes the following new key components:
Flows: We have added two new flows that are used to create a case from the conversation and archive the conversation when a case is closed
Resources
Last updated