Connectivity Platform

Connectivity Platform Documentation
WhatsApp Business Account
Account
Add the Omnichannel widget to your online store
Admin resources
- Manager Portal
Advanced functionalities
Advanced inbox automations and routing
- Routing setup flow
- Sentiment Routing
Advanced settings
- Data retention settings
Agent resources
- Contact merging in Inbox
- Setting your agent status
Application security
Basics
build-and-manage-a-flow
business-continuity-and-disaster-recovery
- Does MessageBird have BCP?
contacts
conversations-chat-api
country-restrictions-and-regulations
customizing-the-omnichannel-widget
data-governance-and-security
data-protection
developer-faqs
- How do I send text-to-speech messages via the API?
- What is the difference between a live key and a test key?
email-platform-formerly-sparkpost
email-to-sms
faq
faqs
flow-triggers
get-started-with-the-omnichannel-widget
getting-started
hlrlookup
how-to-guides
inbox-basics
inbox-for-good
inbox-reporting
information-security-management-program
infrastructure-security
insights-reporting
- Insights
instagram
installing-channels
integrations
managing-inbox-admins-and-agents
managing-inbox-contacts
messaging
other-integrations
partner-accounts-api
payment-billing
quickstarts-and-tutorials
receiving-sms
salesforce-marketing-cloud
salesforce-sales-service-cloud
salesforce
- How to set up the MessageBird Salesforce Sales & Service Cloud integration
sending-sms
set-up-inboxs-built-in-automations
short-codes-keywords-sub-keywords
sip-trunking
steps-catalogue
subscriptions
- Managing your Inbox Subscription Plan
support
- Basic MessageBird troubleshooting and support tips
- MessageBird Support Plans
terms-conditions
- Terms & Conditions
- What is MessageBird's Service Level Agreement (SLA)?
third-party-risk-management
- How are vendors managed?
tickets
troubleshoot-a-flow
troubleshooting-voice
troubleshooting
use-cases
using-different-channels-with-the-omnichannel-widget
using-gbm
- How to send and receive Google Business Messages with Inbox
- How to use Google Business Messages with Flow Builder
using-inbox
- Using ticket rules in Inbox
using-live-chat
using-sms
- SMS FAQ's
using-the-abandoned-cart-recovery-solution
virtual-numbers
voice-calls
voice-messages
- How to send a Voice Message
- What is the difference between a Voice Message and Voice Call?

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MessageBird Support Plans

PreviousBasic MessageBird troubleshooting and support tips Nextterms-conditions

Last updated 11 months ago

MessageBird has a support plan that meets every customer's needs. From a free plan (coach) for those of you just getting started all the way to a custom plan (Private) that we will customize to meet your company's rapid growth.

You can find an overview of our support plans below. For more information, check out the Support Plan page.