# I am not receiving notifications for Inbox tickets If you are not receiving notifications for your Inbox tickets, it is possible that you did not enable notifications in all the necessary places. In order to receive notifications for Inbox tickets on your computer, you need to make sure notifications are enabled in three ways: * Your Inbox notifications should be switched on * You should allow pop ups in your browser * You should enable browser notifications. If you have missed one of these steps, you will not receive notifications on your computer. Please check this article to see how you can make sure all necessary notifications are enabled: [Setting up notifications for Inbox](/connectivity-platform/getting-started/setting-up-notification-contacts.md) #### Still having issues? If you have enabled the notification settings, but you are still not receiving notifications, please [raise a support ticket](https://support.messagebird.com/hc/en-us/requests/new?ticket_form_id=360000129578) with our Support team. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bird.com/connectivity-platform/troubleshooting/i-am-not-receiving-notifications-for-inbox-tickets.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.