> For the complete documentation index, see [llms.txt](https://docs.bird.com/taxi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/taxi/connectors/sendgrid-connector/setting-up-personalisation-for-sendgrid.md).

# Setting up personalisation for Sendgrid

Before setting up personalisation in Taxi from Sendgrid, you'll need to [set up personalisation](https://docs.messagebird.com/taxi/Dynamic%20content,%20segmentation%20and%20personalisation/Personalisation/setting-up-personalisation-fields) in your account.

SendGrid uses [handlebars](https://sendgrid.com/docs/for-developers/sending-email/using-handlebars/#personalizing-email-with-handlebars) for segmentation and personalisation. Personalisation fields in SendGrid use the following style of notation:

\#{{first\_name}}

These are set up in the personalisation settings in Taxi. Below is what this will look like in Taxi.

![](https://2516523503-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMq0EQG9Ff46ZMsrIBcVn%2Fuploads%2Fgit-blob-422efbae5eb7172bbd4d92e2d288bbf6d7ba70f5%2FSendgridPersonalisation.png?alt=media)

These will become available in rich text fields in the editor.

![](https://2516523503-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMq0EQG9Ff46ZMsrIBcVn%2Fuploads%2Fgit-blob-afdf5c4b944aefb9c25667d7f7c4d04f92c85d5e%2FSendgridPersonalisation2.png?alt=media)

\
You can add as much or as little code here as you like, so it’s possible to use SendGrid code to do things like use a default name:<br>

\#{{#if user.profile.male}} \<p>Dear Sir\</p>#{{else if user.profile.female}} \<p>Dear Madame\</p>#{{else}} \<p>Dear Customer\</p>#{{/if}}

<br>


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