> For the complete documentation index, see [llms.txt](https://docs.bird.com/taxi/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/taxi/support-info/support-info/why-you-might-not-be-receiving-test-emails-from-taxi.md). # Why you might not be receiving test emails from Taxi Sometimes emails from Taxi can be blocked by over-zealous firewalls and spam filters. To make sure that you receive all test emails sent to you by Taxi, please add both these email addresses to your whitelist: * * If you're still not receiving them, check that your address is [set up correctly as a test recipient](/taxi/testing-and-approving-your-emails/testing-and-approving-your-emails/creating-test-email-addresses.md), or get in touch with us via the chat window.