# Use the Chrome Extension

***NOTE: This extension is deprecated and will stop working by October 18th, 2020. Please use*** [***our other apps***](https://toky.co/en/apps) ***instead.***

*If you are looking for the Click to Call extension for your CRM,*[ *please install it here.*](https://app.toky.co/business/applications/click-to-call)***This extension is not for Click to Call**.*

Toky has two extensions:

* For receiving and making calls, known as the Call Extension (this one)
* For [Click to Call](https://chrome.google.com/webstore/detail/toky-click-to-call/fhjiofbghkamgjbbndpaghklifdckhmk) on CRMs

This tutorial explains the Call Extension.

### What can I do with it? <a href="#what-can-i-do-with-it" id="what-can-i-do-with-it"></a>

* Answer calls without needing a Toky tab open
* Make calls using the dialer
* Receive Toky notifications

### Features <a href="#features" id="features"></a>

\- Call agents with a single click

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-1c5cfedbbd09ae31d20493ebdb14ae0cd05af57b%2Ftoky-extension-call-agent.png?alt=media" alt=""><figcaption></figcaption></figure>

\- Open the dialer to call telephone numbers

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-e0f9fe0d6c8fae06f4887651652d63b1895269d7%2Ftoky-extension-open-dialer.png?alt=media" alt=""><figcaption></figcaption></figure>

\- Open the web app

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-6dbd52beeda7399412e150bbf8406dd3ab3ecfec%2Ftoky-extension-open-web-app.png?alt=media" alt=""><figcaption></figcaption></figure>

\- Answer calls and know who's calling

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-b6dcea3aa3954749944c0dbab7e609973d90847c%2Ftoky-extension-who-called.png?alt=media" alt=""><figcaption></figcaption></figure>

\- Connect it to your CRM of preference to pull contact information

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-8d39b6e0e0ad05a31baf73b1c4fa734e80eac139%2Ftoky-extension-crm.png?alt=media" alt=""><figcaption></figcaption></figure>

\- Transfer calls to your teammates

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-754b25f49e19781528e35726c5b8db3644702f35%2Ftoky-extension-transfer-call.png?alt=media" alt=""><figcaption></figcaption></figure>