# Toky EN

## Toky EN

- [Toky Documentation](https://docs.bird.com/toky-en/toky-documentation.md)
- [FAQ](https://docs.bird.com/toky-en/readme.md)
- [BYOC (Bring Your Own Carrier) support at Toky](https://docs.bird.com/toky-en/readme/byoc-bring-your-own-carrier-support-at-toky.md)
- [BYOC Requirements](https://docs.bird.com/toky-en/readme/byoc-requirements.md)
- [Can I change an agent's email?](https://docs.bird.com/toky-en/readme/can-i-change-an-agents-email.md)
- [Can I port my number over to Toky?](https://docs.bird.com/toky-en/readme/can-i-port-my-number-over-to-toky.md)
- [Can I share my agent account with others?](https://docs.bird.com/toky-en/readme/can-i-share-my-agent-account-with-others.md)
- [Do you have any desktop apps?](https://docs.bird.com/toky-en/readme/do-you-have-any-desktop-apps.md)
- [Do you have any reports?](https://docs.bird.com/toky-en/readme/do-you-have-any-reports.md)
- [How can I close my Toky account?](https://docs.bird.com/toky-en/readme/how-can-i-close-my-toky-account.md)
- [How can I port my number out of Toky?](https://docs.bird.com/toky-en/readme/how-can-i-port-my-number-out-of-toky.md)
- [How does billing work when I bring my own phone number?](https://docs.bird.com/toky-en/readme/how-does-billing-work-when-i-bring-my-own-phone-number.md)
- [How does the voicemail work?](https://docs.bird.com/toky-en/readme/how-does-the-voicemail-work.md)
- [How long will it take to receive a verified WhatsApp Business account?](https://docs.bird.com/toky-en/readme/how-long-will-it-take-to-receive-a-verified-whatsapp-business-account.md)
- [How much does it costs to send SMS with Toky?](https://docs.bird.com/toky-en/readme/how-much-does-it-costs-to-send-sms-with-toky.md)
- [How to unblock my microphone access for Toky?](https://docs.bird.com/toky-en/readme/how-to-unblock-my-microphone-access-for-toky.md)
- [Intercom Integration discontinued](https://docs.bird.com/toky-en/readme/intercom-integration-discontinued.md)
- [Toky's refund policy](https://docs.bird.com/toky-en/readme/tokys-refund-policy.md)
- [What are the limitations of a trial account?](https://docs.bird.com/toky-en/readme/what-are-the-limitations-of-a-trial-account.md)
- [What do the phone icons mean in the call history?](https://docs.bird.com/toky-en/readme/what-do-the-phone-icons-mean-in-the-call-history.md)
- [What does every status in call history mean?](https://docs.bird.com/toky-en/readme/what-does-every-status-in-call-history-mean.md)
- [What happens after enabling an integration?](https://docs.bird.com/toky-en/readme/what-happens-after-enabling-an-integration.md)
- [What prices does Toky charge?](https://docs.bird.com/toky-en/readme/what-prices-does-toky-charge.md)
- [What to check if Toky calls drop or they can't connect?](https://docs.bird.com/toky-en/readme/what-to-check-if-toky-calls-drop-or-they-cant-connect.md)
- [What to do in case of having problems with calls?](https://docs.bird.com/toky-en/readme/what-to-do-in-case-of-having-problems-with-calls.md)
- [What's a Toll-free phone number?](https://docs.bird.com/toky-en/readme/whats-a-toll-free-phone-number.md)
- [What's a live call?](https://docs.bird.com/toky-en/readme/whats-a-live-call.md)
- [What's an IVR or Phone Tree?](https://docs.bird.com/toky-en/readme/whats-an-ivr-or-phone-tree.md)
- [What's the best server to connect my number to Toky?](https://docs.bird.com/toky-en/readme/whats-the-best-server-to-connect-my-number-to-toky.md)
- [Where can I find free on hold music for my call center?](https://docs.bird.com/toky-en/readme/where-can-i-find-free-on-hold-music-for-my-call-center.md)
- [Where can I find the API Key?](https://docs.bird.com/toky-en/readme/where-can-i-find-the-api-key.md)
- [Which browsers does Toky support?](https://docs.bird.com/toky-en/readme/which-browsers-does-toky-support.md)
- [Which countries are eligible for 1 free phone number?](https://docs.bird.com/toky-en/readme/which-countries-are-eligible-for-1-free-phone-number.md)
- [Why aren't personal email addresses accepted in Toky?](https://docs.bird.com/toky-en/readme/why-arent-personal-email-addresses-accepted-in-toky.md)
- [Why can the call rates in the calculator be different to the starting prices in the same country?](https://docs.bird.com/toky-en/readme/why-can-the-call-rates-in-the-calculator-be-different-to-the-starting-prices-in-the-same-country.md)
- [Why do I have a payment hold?](https://docs.bird.com/toky-en/readme/why-do-i-have-a-payment-hold.md)
- [Why is my browser sending incomplete information?](https://docs.bird.com/toky-en/readme/why-is-my-browser-sending-incomplete-information.md)
- [Why was my account blocked?](https://docs.bird.com/toky-en/readme/why-was-my-account-blocked.md)
- [How-to Guides](https://docs.bird.com/toky-en/how-to-guidestokyapp.md)
- [Add an agent with an already existing Toky account](https://docs.bird.com/toky-en/how-to-guidestokyapp/add-an-agent-with-an-already-existing-toky-account.md)
- [Adding or deleting agents from Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/adding-or-deleting-agents-from-toky.md)
- [Answer calls using Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/answer-calls-using-toky.md)
- [Block a phone number](https://docs.bird.com/toky-en/how-to-guidestokyapp/block-a-phone-number.md)
- [Buy a phone number from Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/buy-a-phone-number-from-toky.md)
- [Call forwarding is not working](https://docs.bird.com/toky-en/how-to-guidestokyapp/call-forwarding-is-not-working.md)
- [Change the greeting audio for live calls](https://docs.bird.com/toky-en/how-to-guidestokyapp/change-the-greeting-audio-for-live-calls.md)
- [Change your Caller ID](https://docs.bird.com/toky-en/how-to-guidestokyapp/change-your-caller-id.md)
- [Common issues caused by call forwarding](https://docs.bird.com/toky-en/how-to-guidestokyapp/common-issues-caused-by-call-forwarding.md)
- [Configure agents and their groups](https://docs.bird.com/toky-en/how-to-guidestokyapp/configure-agents-and-their-groups.md)
- [Configure the audio messages in your IVR](https://docs.bird.com/toky-en/how-to-guidestokyapp/configure-the-audio-messages-in-your-ivr.md)
- [Configure your headset on Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/configure-your-headset-on-toky.md)
- [Configure your profile](https://docs.bird.com/toky-en/how-to-guidestokyapp/configure-your-profile.md)
- [Connect my Twilio hosted number to Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/connect-my-twilio-hosted-number-to-toky.md)
- [Connection Measurement Tests](https://docs.bird.com/toky-en/how-to-guidestokyapp/connection-measurement-tests.md)
- [Create a power dialer campaign](https://docs.bird.com/toky-en/how-to-guidestokyapp/create-a-power-dialer-campaign.md)
- [Display an external phone number as a Caller ID](https://docs.bird.com/toky-en/how-to-guidestokyapp/display-an-external-phone-number-as-a-caller-id.md)
- [Download Call recordings using the API Reference](https://docs.bird.com/toky-en/how-to-guidestokyapp/download-call-recordings-using-the-api-reference.md)
- [Enable & disable call recording](https://docs.bird.com/toky-en/how-to-guidestokyapp/enable-and-disable-call-recording.md)
- [Enable call forwarding](https://docs.bird.com/toky-en/how-to-guidestokyapp/enable-call-forwarding.md)
- [Enable call recording](https://docs.bird.com/toky-en/how-to-guidestokyapp/enable-call-recording.md)
- [Enable permanent call forwarding for an agent](https://docs.bird.com/toky-en/how-to-guidestokyapp/enable-permanent-call-forwarding-for-an-agent.md)
- [Enabling low credit notifications and credit auto-recharge](https://docs.bird.com/toky-en/how-to-guidestokyapp/enabling-low-credit-notifications-and-credit-auto-recharge.md)
- [Find the phone number of a customer who called my business](https://docs.bird.com/toky-en/how-to-guidestokyapp/find-the-phone-number-of-a-customer-who-called-my-business.md)
- [Get started with Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/get-started-with-toky.md)
- [Get the Call ID link to report a call to customer support](https://docs.bird.com/toky-en/how-to-guidestokyapp/get-the-call-id-link-to-report-a-call-to-customer-support.md)
- [How can I buy testing credit?](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-can-i-buy-testing-credit.md)
- [How to activate Speech to Text transcription for voicemail](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-activate-speech-to-text-transcription-for-voicemail.md)
- [How to assign a phone number to one of your agents](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-assign-a-phone-number-to-one-of-your-agents.md)
- [How to bulk-download or export call recordings](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-bulk-download-or-export-call-recordings.md)
- [How to cancel my Toky account](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-cancel-my-toky-account.md)
- [How to configure the overflow agent group?](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-configure-the-overflow-agent-group.md)
- [How to download the Call Recordings](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-download-the-call-recordings.md)
- [How to login to Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-login-to-toky.md)
- [How to make calls from the desktop app](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-make-calls-from-the-desktop-app.md)
- [How to make calls from the mobile app](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-make-calls-from-the-mobile-app.md)
- [How to port my number to Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-port-my-number-to-toky.md)
- [How to request a call recording transcription?](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-request-a-call-recording-transcription.md)
- [How to restore Toky Google Chrome extensions that disappear from the Chrome bar](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-restore-toky-google-chrome-extensions-that-disappear-from-the-chrome-bar.md)
- [How to test your connection quality and audio settings](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-test-your-connection-quality-and-audio-settings.md)
- [How to transfer a call to an agent, group or external phone number?](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-transfer-a-call-to-an-agent-group-or-external-phone-number.md)
- [How to use the Chrome Extension](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-use-the-chrome-extension.md)
- [I'm having issues with the audio on the desktop app for Mac](https://docs.bird.com/toky-en/how-to-guidestokyapp/im-having-issues-with-the-audio-on-the-desktop-app-for-mac.md)
- [Import contacts to the phone directory](https://docs.bird.com/toky-en/how-to-guidestokyapp/import-contacts-to-the-phone-directory.md)
- [Install a WhatsApp click to chat link in your website](https://docs.bird.com/toky-en/how-to-guidestokyapp/install-a-whatsapp-click-to-chat-link-in-your-website.md)
- [Install the call widget on your website](https://docs.bird.com/toky-en/how-to-guidestokyapp/install-the-call-widget-on-your-website.md)
- [Install the desktop app on Mac](https://docs.bird.com/toky-en/how-to-guidestokyapp/install-the-desktop-app-on-mac.md)
- [Install the desktop app on Windows](https://docs.bird.com/toky-en/how-to-guidestokyapp/install-the-desktop-app-on-windows.md)
- [Make calls with Toky's web app or business dialer](https://docs.bird.com/toky-en/how-to-guidestokyapp/make-calls-with-tokys-web-app-or-business-dialer.md)
- [Make international phone calls](https://docs.bird.com/toky-en/how-to-guidestokyapp/make-international-phone-calls.md)
- [People can't hear me when I talk](https://docs.bird.com/toky-en/how-to-guidestokyapp/people-cant-hear-me-when-i-talk.md)
- [Receive fax to email](https://docs.bird.com/toky-en/how-to-guidestokyapp/receive-fax-to-email.md)
- [Send text messages (SMS) using Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/send-text-messages-sms-using-toky.md)
- [Set up an integration for the first time](https://docs.bird.com/toky-en/how-to-guidestokyapp/set-up-an-integration-for-the-first-time.md)
- [Set up your IVR in Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/set-up-your-ivr-in-toky.md)
- [Toky United States 10DLC FAQ](https://docs.bird.com/toky-en/how-to-guidestokyapp/toky-united-states-10dlc-faq.md)
- [Toky and GDPR](https://docs.bird.com/toky-en/how-to-guidestokyapp/toky-and-gdpr.md)
- [Troubleshooting sound problems](https://docs.bird.com/toky-en/how-to-guidestokyapp/troubleshooting-sound-problems.md)
- [Update the Windows application](https://docs.bird.com/toky-en/how-to-guidestokyapp/update-the-windows-application.md)
- [Use WhatsApp Business in Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-whatsapp-business-in-toky.md)
- [Use a Telephone Menu](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-a-telephone-menu.md)
- [Use call monitoring and whispering](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-call-monitoring-and-whispering.md)
- [Use the Chrome Extension](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-the-chrome-extension.md)
- [Use voicemail drop with Toky](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-voicemail-drop-with-toky.md)
- [Use your IVR to forward calls to phone numbers](https://docs.bird.com/toky-en/how-to-guidestokyapp/use-your-ivr-to-forward-calls-to-phone-numbers.md)
- [Viewing your Toky account invoice](https://docs.bird.com/toky-en/how-to-guidestokyapp/viewing-your-toky-account-invoice.md)
- [What to check if your CRM integration is not working properly](https://docs.bird.com/toky-en/how-to-guidestokyapp/what-to-check-if-your-crm-integration-is-not-working-properly.md)
- [Where can I set working days and hours in Toky?](https://docs.bird.com/toky-en/how-to-guidestokyapp/where-can-i-set-working-days-and-hours-in-toky.md)
- [Whitelist ports in case you are under a Firewall](https://docs.bird.com/toky-en/how-to-guidestokyapp/whitelist-ports-in-case-you-are-under-a-firewall.md)
- [Integrations](https://docs.bird.com/toky-en/integrationstokyapp.md)
- [About Toky connector for Google Data Studio](https://docs.bird.com/toky-en/integrationstokyapp/about-toky-connector-for-google-data-studio.md)
- [Change data connector parameters in Google Data Studio](https://docs.bird.com/toky-en/integrationstokyapp/change-data-connector-parameters-in-google-data-studio.md)
- [Create call Tasks associated with Leads and Contacts using Salesforce Classic](https://docs.bird.com/toky-en/integrationstokyapp/create-call-tasks-associated-with-leads-and-contacts-using-salesforce-classic.md)
- [Create call Tasks associated with Leads and Contacts using Salesforce Lightning](https://docs.bird.com/toky-en/integrationstokyapp/create-call-tasks-associated-with-leads-and-contacts-using-salesforce-lightning.md)
- [Enable the Front Integration](https://docs.bird.com/toky-en/integrationstokyapp/enable-the-front-integration.md)
- [Enable the Hubspot integration](https://docs.bird.com/toky-en/integrationstokyapp/enable-the-hubspot-integration.md)
- [Enable the Pipedrive Integration](https://docs.bird.com/toky-en/integrationstokyapp/enable-the-pipedrive-integration.md)
- [Enable the Zoho CRM integration](https://docs.bird.com/toky-en/integrationstokyapp/enable-the-zoho-crm-integration.md)
- [Getting Started with Hubspot Integration](https://docs.bird.com/toky-en/integrationstokyapp/getting-started-with-hubspot-integration.md)
- [How do I receive calls that were made via Toky Instant Call?](https://docs.bird.com/toky-en/integrationstokyapp/how-do-i-receive-calls-that-were-made-via-toky-instant-call.md)
- [How does Toky for Zoho Phonebridge works?](https://docs.bird.com/toky-en/integrationstokyapp/how-does-toky-for-zoho-phonebridge-works.md)
- [How does Zendesk integration work?](https://docs.bird.com/toky-en/integrationstokyapp/how-does-zendesk-integration-work.md)
- [How to configure MessageBird Flow Builder integration](https://docs.bird.com/toky-en/integrationstokyapp/how-to-configure-messagebird-flow-builder-integration.md)
- [How to enable CRM integrations in Toky?](https://docs.bird.com/toky-en/integrationstokyapp/how-to-enable-crm-integrations-in-toky.md)
- [How to enable Toky for Zoho Phonebridge](https://docs.bird.com/toky-en/integrationstokyapp/how-to-enable-toky-for-zoho-phonebridge.md)
- [How to enable Zendesk Integration?](https://docs.bird.com/toky-en/integrationstokyapp/how-to-enable-zendesk-integration.md)
- [How to enable replies with SMS from Zendesk](https://docs.bird.com/toky-en/integrationstokyapp/how-to-enable-replies-with-sms-from-zendesk.md)
- [How to enable the Insightly Integration?](https://docs.bird.com/toky-en/integrationstokyapp/how-to-enable-the-insightly-integration.md)
- [How to integrate Toky with Okta](https://docs.bird.com/toky-en/integrationstokyapp/how-to-integrate-toky-with-okta.md)
- [How to use Toky Data Importer Add-on for Google Sheets](https://docs.bird.com/toky-en/integrationstokyapp/how-to-use-toky-data-importer-add-on-for-google-sheets.md)
- [Integrate Toky Dialer to Salesforce Classic](https://docs.bird.com/toky-en/integrationstokyapp/integrate-toky-dialer-to-salesforce-classic.md)
- [Integrate Toky Dialer with Salesforce Lightning](https://docs.bird.com/toky-en/integrationstokyapp/integrate-toky-dialer-with-salesforce-lightning.md)
- [What's the difference between Zoho Phonebridge and the main Zoho integration?](https://docs.bird.com/toky-en/integrationstokyapp/whats-the-difference-between-zoho-phonebridge-and-the-main-zoho-integration.md)
- [Xiaomi - Control Background Running in MIUI](https://docs.bird.com/toky-en/integrationstokyapp/xiaomi-control-background-running-in-miui.md)