Create an iMessage App message template

iMessage App message templates enable businesses to engage customers through interactive app experiences directly within Apple Messages.

Message components

Message Received

The initial message that prompts customers to interact with your iMessage app extension. This message includes several unique properties:

  • Image/App Icon: A 15kb icon representing your iOS app. Displayed only if the iOS app extension isn't installed on the customer's device.

  • Display Properties: Certain properties of this message can be overridden by the iOS app extension when received by the customer.

iMessage App

Customize your iMessage app extension with these settings:

  • App ID: The unique identifier of your published iOS app.

  • App Name: The name of your iOS app.

  • URL: Deeplink data passed to your app, specified as a query string.

  • BID (Bundle ID): The identifier for your iMessage app extension, formatted as com.apple.messages.MSMessageExtensionBalloonPlugin:<teamid>:<bundleid>.packagename<teamid>.MessagesExtension.

  • Use Live Layout: Specifies whether the iMessage app extension should render the template's layout upon message receipt. Toggle on or off to use.

How to make an iMessage App message template

What you'll need

Instructions

  1. Go to Content > Message templates.

  2. Click Create new message project.

  3. Under 'Platform', select Apple Messages.

  4. Select iMessage App as the 'Message type'.

  5. Message Received Block:

    • Optionally include an image to complement your message.

    • Enter the Title and Subtitle.

    • Select a Style that suits your message.

  6. iMessage App block:

    • Fill in the App ID, App Name, and URL with the appropriate details for your app.

    • Input the BID with your iMessage app extension's unique identifier.

    • Decide on the Use Live Layout option based on how you want your app to interact with users upon message receipt

  7. Once your template is finalized, click Publish to make it available for use.

Last updated

#490: Add Entra ID SCIM settings

Change request updated