# Email notifications for Inbox tickets

Set up email notifications for every incoming ticket so that you and your agents never miss a message.

1. Go to the [automations page](https://inbox.messagebird.com/manager/automations%5C) in your Inbox settings
2. Under **Email notification**, enter the email address(es) that you want email notifications to be sent to
3. Click **Save and publish** to set email notifications live!

**NOTE**: Email notifications will only be sent for new tickets, not for every new message that you receive.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.