Connectivity Platform
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For the complete documentation index, see
llms.txt
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tickets
Get to know the lifecycle of an Inbox ticket
Hiding and deleting tags from agents
How to create and use Canned Replies
How to use variables in Canned Replies
Inbox Ticket Statuses
Replying and closing a ticket
Reviewing past tickets
Send ticket information to Slack with Actions
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How are vendors managed?
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Get to know the lifecycle of an Inbox ticket
Last updated
2 years ago