> For the complete documentation index, see [llms.txt](https://docs.bird.com/connectivity-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/connectivity-platform/set-up-inboxs-built-in-automations/automated-welcome-message.md).

# Automated welcome message

Greet customers with an automated message when they reach out to you by following these steps:

1. Go to the [automations page](https://inbox.messagebird.com/manager/automations%5C) in your Inbox settings
2. Under **Welcome message**, enter your greeting in the open text field
3. When you’re done, click **Save and publish** to set your welcome message live!

**NOTE**: If you enabled the out of office greeting in the [business hours](/connectivity-platform/set-up-inboxs-built-in-automations/business-hours.md) section, this welcome message will only be sent to customers during your set business hours. 


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