Template flows

Template flows are pre-made customizable flows that you can access and explore by going to Flows > Template Flows.

These pre-built flows are designed to help you get started quickly with common messaging use cases, such as sending order confirmations, appointment reminders, and customer satisfaction surveys.

Each template flow consists of a series of pre-built triggers and actions that you can customize to fit your specific use case by modifying content, adding and removing actions, and adding branching.

Using a template flow

To use a template flow, select it from the Template flows library, take a look at the preview, then click Save to my library.

From here, you can configure the trigger and the actions, and customize the flow to fit your business needs, before clicking Publish to set your flow live!

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