# AI Agents

AI agents allow you to provide your customers with 24/7 support. When set up, they can be used to:

* Resolve customer enquiries independently, and hand over to a human as required.
* Perform administrative tasks such as processing returns or scheduling appointments.
* Provide product recommendations and shopping assistance.

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Build a Knowledge Base</strong></td><td>Learn how to build a Knowledge Base for an AI Agent.</td><td></td><td><a href="ai-agents/how-to/set-up-your-ai-employees-knowledge-base">set-up-your-ai-employees-knowledge-base</a></td></tr><tr><td><strong>Set up an AI Agent</strong></td><td>Learn how to configure an AI Agent.</td><td></td><td><a href="ai-agents/how-to/create-your-first-ai-employee">create-your-first-ai-employee</a></td></tr><tr><td><strong>Deploy an AI Agent</strong></td><td>Learn how to deploy an AI Agent that can talk to customers.</td><td></td><td><a href="ai-agents/how-to/deploy-an-ai-agent">deploy-an-ai-agent</a></td></tr></tbody></table>