Beams Webhook Timeouts and Retries

We expect your webhook endpoint to respond to webhook requests with a 2XX status code within three seconds. Non-2XX responses, or responses that take more than three seconds, will be considered failures.

If your server fails to reply with the a 2XX status code, we will retry the webhook request up to four times – first after 10 seconds, then a further 30 seconds, a further 120 seconds, and finally a further 300 seconds. If after four retries (five attempts total) we still don't receive the 2XX response we will make no further attempts to send this webhook request.

Still have questions? Please reach out to our Support team by visiting this page.