We Are Seeing Timeouts From The Pusher Channels API, What Can We Do?
We have an end-to-end monitoring systems for any unusual behaviour on every cluster. As soon as we notice anything we provide updated statuses on the issue here: https://status.pusher.com/
If you found no information on this page and you’re experiencing API timeout errors persistently for a few hours, please submit a ticket with this information:
Where are the servers receiving the timeouts physically located?
What cluster are you connecting to?
Are the timeouts happening consistently, are they intermittent, or was it an isolated incident?
What kind of API call timed out?
Still have questions? Please reach out to our Support team by visiting this page.
PreviousReporting Bugs and Technical IssuesNextWhat Can Cause Error '401 Unauthorized' From The Channels REST API?
Last updated