# What Does The "Unsupported event received on socket \<event\_name>" Error Mean?

This error occurs if a client event has been triggered and the name of the event is not allowed. Client events must have a `client-` prefix (note the hyphen).

For more information, please see the [client events documentation](https://pusher.com/docs/channels/using_channels/events#triggering-client-events).

{% hint style="info" %}
Still have questions? Please reach out to our Support team by visiting [this page](https://messagebird.com/support-center/Pusher-request-new).
{% endhint %}
