Apple Messages for Business

Communicate with your customers directly using the Messages app.

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Apple Messages for Business is currently available on request (support plan required). To request access, please connect with our sales team: https://bird.com/en-gb/demoarrow-up-right

With Apple Messages for Business, you can use the native messaging platform on iOS devices to connect directly with your customers in a more personal and interactive way. This service allows you to integrate rich media, use interactive messages, and provide a seamless experience within the Messages app on Apple devices.

Specifically, with Apple Business Messaging by Bird, you can:

  • Initiate conversations with customers who use iOS devices, offering them a convenient way to reach your business without leaving their Messages app.

  • Use interactive features such as list pickers, time schedulers, and customizable quick replies to enhance customer interaction and gather information efficiently.

  • Send rich media content including images, videos, and document attachments to provide detailed information and improve customer service experiences.

  • Implement automated responses for common inquiries, ensuring that customers receive immediate assistance at any time of the day.

  • Seamlessly integrate with your existing customer service platform to manage conversations and maintain a unified customer experience across channels.

By adopting Apple Business Messaging by Bird, you can offer your customers a familiar, secure, and engaging way to interact with your business, enriching customer service and support interactions on their preferred devices.

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