Apple Messages for Business

Communicate with your customers directly using the Messages app.

With Apple Messages for Business, you can use the native messaging platform on iOS devices to connect directly with your customers in a more personal and interactive way. This service allows you to integrate rich media, use interactive messages, and provide a seamless experience within the Messages app on Apple devices.

Specifically, with Apple Business Messaging by Bird, you can:

  • Initiate conversations with customers who use iOS devices, offering them a convenient way to reach your business without leaving their Messages app.

  • Use interactive features such as list pickers, time schedulers, and customizable quick replies to enhance customer interaction and gather information efficiently.

  • Send rich media content including images, videos, and document attachments to provide detailed information and improve customer service experiences.

  • Implement automated responses for common inquiries, ensuring that customers receive immediate assistance at any time of the day.

  • Seamlessly integrate with your existing customer service platform to manage conversations and maintain a unified customer experience across channels.

By adopting Apple Business Messaging by Bird, you can offer your customers a familiar, secure, and engaging way to interact with your business, enriching customer service and support interactions on their preferred devices.

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