Install Apple Messages for Business
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Apple Messages for Business can be installed from the Channels Marketplace. Once installed, you can have conversations with your customers via Apple Messages.
Before proceeding ensure you understand the requirements to To go live with Apple Messages you will need to complete this process
The business name you want to use for your account.
A wide logo that will be shown at the top of the conversation.
A square logo which will be shown in the conversation list.
A business Apple ID or a corporate Managed Apple ID created by your organization.
Your response hours
The type of messaging account you want to set up: Online business only, Business with 1 public location, Business with multiple public locations.
Before you can install Apple Messages for Business as a channel in MessageBird, you need to register for the Apple Messages for Business Service.
Go to the page, scroll down, and click the Get started button.
Login using your business Apple ID.
Accept the Apple Messages for Business and Apple Business Register terms.
Provide the required information about your organization, account, and brand identity.
When you reach the 'Messaging Service Provider configuration step, select 'MessageBird' from the 'Apple Authorized Commercial Messaging Platform' drop-down.
Wait for Apple to review and approve your registration.
Once your account has been approved, verify it and link it to Bird.
On the left side of your screen, select the account that you want to test.
Scroll to the Message Service Platform Configuration section.
Click Test your Messaging Service Provider Connection.
Click Connect.
Select the Bird workspace that you want to link. You'll be automatically directed back to MessageBird.
[Optional] Rename the connector.
Click Install Apple Messages for Business.
Success! You've just installed Apple Messages for Business.
Sign into the .