24Sessions EN
  • account-set-up-settings
    • Account settings
    • Available languages
    • Logo size
    • Setting up co-browsing
    • Setting up custom backgrounds
    • Setting up the Outlook Add-in
    • Setting up the omnichannel widget
    • Testing 24sessions
  • availability-booking-forms
    • Adjust availability of someone else
    • Availability types
    • Connect your calendar to your 24sessions agenda
    • Edit your blocked slots in your availability page
  • emails-notifications
    • Dynamic Links
    • Dynamic Variables
    • Email Customization
  • faq
    • Add a guest to a scheduled meeting
    • Feature request or feedback?
    • Maximum number of attendees for a meeting
  • meeting-room
    • Backgrounds
    • Grid view
    • Image capture
    • Meeting room
    • Sharing your screen when you have a second screen
    • Video overlay
  • meeting-types
    • Add questions to a meeting type
    • Customize review questions per meeting type
    • Download recordings
    • Live now meetings
    • Setting up the Live Now beta
    • The difference between scheduling a meeting and getting booked by customers
    • Waiting room set-up
  • privacy-terms
    • Data Processing Agreement
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    • How can I have my personal data that 24sessions stores removed?
    • How to obtain & access your personal data that 24sessions stores
    • Request to stop processing my personal data
  • product-library
    • Availability feature
    • Booking form functionality
    • Branded settings functionality
    • Co-browsing functionality
    • Custom domain functionality
    • Customer Experience Growth Model
    • Dial-in functionality
    • Email functionality
    • Live now functionality
    • Meeting types functionality
    • My Account functionality
    • Placeholders functionality
    • Recordings functionality
    • Report functionality
    • SMS functionality
    • User & Groups functionality
    • Waiting room functionality
  • product
    • 24sessions Dashboard
    • Account settings
    • Availability
    • Booking link
    • Co-browsing
    • Dynamic dashboard
    • Instant meeting
    • Language settings
    • Live Now Beta
    • Live now
    • Meeting details
    • Meetings overview
    • Omnichannel widget
    • Outlook add-in
    • Reports
    • Reschedule, cancel, add an additional guest, or assign a meeting to someone else
    • Schedule new meeting
    • Test a call in the testroom
  • technical-documentation
    • Supported Browsers
  • troubleshooting-articles
    • Dial-in
    • Most frequent issues
    • Meetingroom 2.0
    • The guest gets stuck in the media check
    • The sound drops during the meeting
    • You don't have video or audio while you both successfully entered the meeting
    • You're experiencing a bad internet connection
  • users-groups
    • Add a new user or group
    • Group management
    • User roles
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  • Step 1. Make sure the settings of the second screen on your computer are right.
  • Step 2. You can now drag or open anything you would like to share on the second screen.
  • Step 3. When screen sharing in 24sessions you can choose to share your full first or second screen or use the application window to select any programs open on your first or second screen
  • Step 4: Make sure the application is displayed neatly when sharing your screen.
  1. meeting-room

Sharing your screen when you have a second screen

When having a video meeting it can sometimes be helpful to share your screen to provide your guest with some extra information on a subject with for instance a presentation, PDF or a particular website.

In this article, we'll explain step-by-step how to use a second screen when sharing your screen.

Step 1. Make sure the settings of the second screen on your computer are right.

For a Windows computer:

  • Right mouse click on your desktop to select screen resolution

  • Click on the multiple screens menu

  • Choose to extend these screens

For Mac OS X

  • Click on the apple icon at the left-hand top corner and select System Preferences

  • Select Displays

  • Click on the Arrangement tab

  • Make sure the Mirror Displays checkbox isn't selected

Step 2. You can now drag or open anything you would like to share on the second screen.

We recommend opening any documents or websites you want to share before the meeting for a smooth experience.

Step 3. When screen sharing in 24sessions you can choose to share your full first or second screen or use the application window to select any programs open on your first or second screen

Step 4: Make sure the application is displayed neatly when sharing your screen.

Sharing a powerpoint or a PDF file without choosing the right display can be perceived as messy and distracting by the customer. The correct views for these applications are described below:

When sharing a powerpoint presentation, choose the 'read mode' 📖 at the bottom right. Make sure you do not choose a presentation mode.

When sharing a PDF, choose 'full screen' mode. Go to 'View' and then choose 'Full screen mode'.

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Last updated 1 year ago