> For the complete documentation index, see [llms.txt](https://docs.bird.com/24sessions/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/24sessions/troubleshooting-articles/the-sound-drops-during-the-meeting.md).

# The sound drops during the meeting

**Please try to refresh the meeting via the arrow button at the bottom of the page.** Make sure both you and the guest refresh the meeting. This should solve the problem in most cases

<figure><img src="/files/vGUbbbcxDuf0Kn2v6voD" alt=""><figcaption></figcaption></figure>

If this doesn't help, choose to [dial-in](https://24sessions.zendesk.com/hc/en-us/articles/4404457854225-Dial-in) to continue the meeting.

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