# Custom domain functionality
### **What is it?**
By setting up a custom domain, the 24sessions product and video calls will be hosted on the domain you choose, instead of on 24sessions.com
*For example:* videocalling.company-abc.com instead of company-abc.24sessions.com
By default 24sessions calls are hosted on a \[.24sessions.com] URL. However, when guests interact with your organisation via video, it might be confusing to see \[.24sessions.com] in the domain, and some guests might even consider it a phishing attempt.
A custom domain for video calls will result in a more tailored experience for a guest, without any reference to 24sessions.
There are two options for setting up a custom domain:
1. Setting up a custom domain for all your meeting types
2. Setting up different custom domains for all your meeting types
### **What is the added value?**
*Why do our customers use this feature?*
* Guests experience the entire customer journey in your brand experience.
* It gives your guests a safe and secure feeling about this communication channel.
### **FAQ**
*What are the frequently asked questions about this feature?*
* Do I need resources from my organisation to set up a custom domain?
* Yes, typically someone from your IT department needs to point your chosen domain name to the 24sessions server and needs to send 24sessions a certificate. Please reach out to your Customer Success Manager
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