24Sessions EN
  • account-set-up-settings
    • Account settings
    • Available languages
    • Logo size
    • Setting up co-browsing
    • Setting up custom backgrounds
    • Setting up the Outlook Add-in
    • Setting up the omnichannel widget
    • Testing 24sessions
  • availability-booking-forms
    • Adjust availability of someone else
    • Availability types
    • Connect your calendar to your 24sessions agenda
    • Edit your blocked slots in your availability page
  • emails-notifications
    • Dynamic Links
    • Dynamic Variables
    • Email Customization
  • faq
    • Add a guest to a scheduled meeting
    • Feature request or feedback?
    • Maximum number of attendees for a meeting
  • meeting-room
    • Backgrounds
    • Grid view
    • Image capture
    • Meeting room
    • Sharing your screen when you have a second screen
    • Video overlay
  • meeting-types
    • Add questions to a meeting type
    • Customize review questions per meeting type
    • Download recordings
    • Live now meetings
    • Setting up the Live Now beta
    • The difference between scheduling a meeting and getting booked by customers
    • Waiting room set-up
  • privacy-terms
    • Data Processing Agreement
    • GDPR compliance
    • How can I have my personal data that 24sessions stores removed?
    • How to obtain & access your personal data that 24sessions stores
    • Request to stop processing my personal data
  • product-library
    • Availability feature
    • Booking form functionality
    • Branded settings functionality
    • Co-browsing functionality
    • Custom domain functionality
    • Customer Experience Growth Model
    • Dial-in functionality
    • Email functionality
    • Live now functionality
    • Meeting types functionality
    • My Account functionality
    • Placeholders functionality
    • Recordings functionality
    • Report functionality
    • SMS functionality
    • User & Groups functionality
    • Waiting room functionality
  • product
    • 24sessions Dashboard
    • Account settings
    • Availability
    • Booking link
    • Co-browsing
    • Dynamic dashboard
    • Instant meeting
    • Language settings
    • Live Now Beta
    • Live now
    • Meeting details
    • Meetings overview
    • Omnichannel widget
    • Outlook add-in
    • Reports
    • Reschedule, cancel, add an additional guest, or assign a meeting to someone else
    • Schedule new meeting
    • Test a call in the testroom
  • technical-documentation
    • Supported Browsers
  • troubleshooting-articles
    • Dial-in
    • Most frequent issues
    • Meetingroom 2.0
    • The guest gets stuck in the media check
    • The sound drops during the meeting
    • You don't have video or audio while you both successfully entered the meeting
    • You're experiencing a bad internet connection
  • users-groups
    • Add a new user or group
    • Group management
    • User roles
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On this page
  • Overview
  • Meetings
  • Users
  1. product

Reports

PreviousOutlook add-inNextReschedule, cancel, add an additional guest, or assign a meeting to someone else

Last updated 1 year ago

Under the 'Reports' you will find the reports about the following three components: overview, agreements and users.

Overview

Here you get an overview of:

  • Number of completed meetings per week

  • Number of planned meetings per week

  • Total number of meetings per week

  • The average per review question per week

  • The average total review rating per week

  • Number of reviews per week

  • Average meeting duration in minutes per week

At the top of the page you can adjust the filters, to select the right range of the data and if possible group.

Meetings

Here you can find all the details per meeting. You can apply different filters via 'select columns to display them in this report'. In addition, you can also select meetings based on the range of data and possibly a group.

The 'Meetings' tab is mainly used to review the review questions filled in by the customer per meeting.

Users

Here you have a quick overview of yourself about:

  • Number of planned meetings

  • Number of completed meetings

  • Number of reviews received

  • Average review rating

  • Average review rating per review question

Here too you can adjust the range of data to select a specific period.