# Add an agent with an already existing Toky account

When you try to add an agent that is already registered in Toky from your account or in another Toky account, you will get an error message like this one:

<figure><img src="/files/d9jSc5XCIKobdEqwU4Ha" alt=""><figcaption></figcaption></figure>

If <john@company.com> is already registered somewhere else in Toky, you can still add in <john@company.com> using [john\*\*+toky1\*\*@company.com](mailto:john+toky1@company.com). The tag *toky1* we used in this example can be changed for any text of your preference.

<figure><img src="/files/XujCBuSGvsma0Hp8o3N7" alt=""><figcaption></figcaption></figure>

***Note:** Both email addresses* [*john@company.com*](mailto:john@company.com) *and* [*john+toky1@company.com*](mailto:john+toky1@company.com) *are the same for your email server/service. This is the reason that this workaround will function just fine without any change on your side.*


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.