2. There, select the IVR linked to the number you will like to assign to the agent or group by clicking the pencil icon next to the IVR:
3. The IVR settings will show up and you can see the Number assigned to it, this means that the IVR will handle every single inbound call to this number, simply select the default option to send the call to either an agent or group and hit Save Changes, You'll get a confirmation message:
Now that the inbound part is done, we can proceed with the outbound part.