# How to restore Toky Google Chrome extensions that disappear from the Chrome bar

[Toky](https://toky.co/en/phone-platform) has two Chrome extensions that helps you get the most out of our phone system:

* [Call Extension](https://chrome.google.com/webstore/detail/toky-for-business/jjmbdcmkifgnnlegpbmhemieakedebdb): Used for receiving and making calls, and sending SMS when you have a phone number enabled.
* [Click to Call](https://chrome.google.com/webstore/detail/toky-click-to-call/fhjiofbghkamgjbbndpaghklifdckhmk): Used to make phone calls from CRMs integrated with [Toky](https://toky.co/en/phone-platform).

When they are installed and enabled, the icons are visible next to the address bar.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-134f7772f553aed554992591055c0c7d6528835c%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

Sometimes you stop seeing extension icons, possibly after updating Google Chrome or installing other Chrome extensions. You can try the following alternatives for recovering the icons:

#### Check if they are not hidden from the Chrome Menu <a href="#check-if-they-are-not-hidden-from-the-chrome-menu" id="check-if-they-are-not-hidden-from-the-chrome-menu"></a>

Click on the **three dots icon** next to the address bar and check if the extension icons are there.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-a8826004b20035828e3719771476f4d154c60651%2Fimage__1_.png?alt=media" alt=""><figcaption></figcaption></figure>

If they are, right click on each one and select the **Show in toolbar** option.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-55e91e2ff3da37c725787623dd67c12472a827ee%2Fimage__2_.png?alt=media" alt=""><figcaption></figcaption></figure>

####

#### Check if the extensions are not enabled <a href="#check-if-the-extensions-are-not-enabled" id="check-if-the-extensions-are-not-enabled"></a>

Go to the Extension section on Google Chrome as seen in the following image:

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-5a47e88645b1132555dce4eae81a7ef49bf04ab0%2Fimage__3_.png?alt=media" alt=""><figcaption></figcaption></figure>

In the **Extensions** section search for **Toky**. It they're installed, you will see the extensions below. Check if they are enabled. If not, click the enable switch in the corner.

<figure><img src="https://766977813-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMgClsjsTSlUrSU2WhwDe%2Fuploads%2Fgit-blob-38135e68f6adeadfc27a4d65776f26866db5ba69%2FToky-enable-chrome-extensions.gif?alt=media" alt=""><figcaption></figcaption></figure>
