> For the complete documentation index, see [llms.txt](https://docs.bird.com/toky-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/toky-en/how-to-guidestokyapp/how-to-restore-toky-google-chrome-extensions-that-disappear-from-the-chrome-bar.md).

# How to restore Toky Google Chrome extensions that disappear from the Chrome bar

[Toky](https://toky.co/en/phone-platform) has two Chrome extensions that helps you get the most out of our phone system:

* [Call Extension](https://chrome.google.com/webstore/detail/toky-for-business/jjmbdcmkifgnnlegpbmhemieakedebdb): Used for receiving and making calls, and sending SMS when you have a phone number enabled.
* [Click to Call](https://chrome.google.com/webstore/detail/toky-click-to-call/fhjiofbghkamgjbbndpaghklifdckhmk): Used to make phone calls from CRMs integrated with [Toky](https://toky.co/en/phone-platform).

When they are installed and enabled, the icons are visible next to the address bar.

<figure><img src="/files/qYVSVjVdRv6lKjVMBVRl" alt=""><figcaption></figcaption></figure>

Sometimes you stop seeing extension icons, possibly after updating Google Chrome or installing other Chrome extensions. You can try the following alternatives for recovering the icons:

#### Check if they are not hidden from the Chrome Menu <a href="#check-if-they-are-not-hidden-from-the-chrome-menu" id="check-if-they-are-not-hidden-from-the-chrome-menu"></a>

Click on the **three dots icon** next to the address bar and check if the extension icons are there.

<figure><img src="/files/dmrWOAmptM3cFX5VtZR8" alt=""><figcaption></figcaption></figure>

If they are, right click on each one and select the **Show in toolbar** option.

<figure><img src="/files/VTDOW4Jn4ArTVobvfXjR" alt=""><figcaption></figcaption></figure>

####

#### Check if the extensions are not enabled <a href="#check-if-the-extensions-are-not-enabled" id="check-if-the-extensions-are-not-enabled"></a>

Go to the Extension section on Google Chrome as seen in the following image:

<figure><img src="/files/0itNRnMUobyyWVniAuSi" alt=""><figcaption></figcaption></figure>

In the **Extensions** section search for **Toky**. It they're installed, you will see the extensions below. Check if they are enabled. If not, click the enable switch in the corner.

<figure><img src="/files/legbTLFmpFTNgQNU9sIR" alt=""><figcaption></figcaption></figure>
