Yes, we have some reports you can use to be in control of your call center, you will find them in your Dashboard in the Reports option.
Call details: List of calls made with a summary graph that shows you the inbound and outbound calls, missed calls, voicemails etc.
Credit expense report: Learn how the credit in your account is being spent, in detail. Check how much you have to pay per minute in services like calls, call monitoring, and others or in those paid per event like Power Dialer or Voicemail Drop.
Call cost: List of outgoing calls or those related to call forwarding and the cost of each, besides to the summary of the last month.
SMS Costs: Costs for every inbound or outbound SMS