How to test your connection quality and audio settings
Here you have a guide on how to test your connection quality in order to report it to the support team:
Check the connection
1. A reason for the call quality to be degraded is the connection. Even if you have a good internet connection sometimes the use and all the devices connected to the same network can cause some of the devices not to obtain the required bandwidth for the calls using the Toky Apps.
In order to optimize this there are some changes we can work on regarding the routes and providers for your team to have the best quality possible.
If you still note issues after configuring the headset for the calls. You can check the following test for connection and latency.