> For the complete documentation index, see [llms.txt](https://docs.bird.com/toky-en/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bird.com/toky-en/how-to-guidestokyapp/answer-calls-using-toky.md).

# Answer calls using Toky

With Toky, your customers can call you from your website using our [live call](https://toky.co/en/features/live-calls) widget or by calling one of the [virtual phone numbers](https://toky.co/en/features/phone-numbers) that you have assigned. To receive calls you can use different means such as:

#### 1. From your web browser <a href="#id-1-from-your-web-browser" id="id-1-from-your-web-browser"></a>

Login to your account at [www.toky.co](https://toky.co/) and start receiving calls in your browser.

#### 2. Toky's Google Chrome Extension <a href="#id-2-tokys-google-chrome-extension" id="id-2-tokys-google-chrome-extension"></a>

Installing our [Google Chrome Extension](https://chrome.google.com/webstore/detail/toky-for-business/jjmbdcmkifgnnlegpbmhemieakedebdb) you will be able to answer calls easily without being in Toky's website.

#### 3. Toky's Android App <a href="#id-3-tokys-android-app" id="id-3-tokys-android-app"></a>

Install our [Android App](https://play.google.com/store/apps/details?id=co.toky.business.app) in your smartphone and answer calls on the go.

#### 4. Toky for iPhone and iPad <a href="#id-4-toky-for-iphone-and-ipad" id="id-4-toky-for-iphone-and-ipad"></a>

You can install our [iOS app](https://itunes.apple.com/us/app/toky/id1385035947?ls=1\&mt=8) Toky and start receiving calls in your iPhone or iPad.

#### 5. Call forwarding to mobile number or landlines <a href="#id-5-call-forwarding-to-mobile-number-or-landlines" id="id-5-call-forwarding-to-mobile-number-or-landlines"></a>

You can enable call forwarding from your Toky account so when you are not available online in any of the above means, the call is forwarded to a mobile number or landline.


---

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